Julio Navarro
Conroe,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized, motivated and eager to apply time management and organizational skills in various environments. Seeking management opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Cook Supervisor
Joe Corley Detention Center
Conroe, TX
08.2023 - Current
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Developed menus in accordance with budget guidelines while ensuring high-quality dining experience for customers.
- Assisted with interviewing, hiring and training kitchen personnel.
- Explained goals and expectations required of trainees.
- Liaised closely with kitchen and front-of-house personnel.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Observed food safety and sanitation protocols to reduce germ spread.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Conducted periodic evaluations of employee performance in order to recognize strengths as well as address any areas needing improvement.
- Reviewed daily production sheets to ensure accuracy of product specifications as well as portion control procedures were followed by staff members.
- Coordinated the ordering of ingredients, supplies and equipment needed for daily operations.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Trained kitchen workers on culinary techniques.
Dietary Assistant
Wellpath Recovery Solutions
Conroe, TX
10.2021 - 08.2023
- Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
- Reported and documented resident changes in consumption or behaviors.
- Provided assistance with tray assembly for patients or other customers as necessary.
- Developed and oversaw preparation of specialized diets.
- Treated patients and team members with dignity and respect.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Maintained inventory levels of all kitchen supplies and reported any shortages to supervisor promptly.
- Assisted in the preparation of food items according to standardized recipes and menus.
- Engaged with residents to provide positive and enriching experiences.
- Analyzed menus or recipes, standardized recipes or tested new products.
- Demonstrated a strong commitment to providing excellent customer service at all times.
- Operated kitchen equipment such as mixers, grinders, slicers, steamers, ovens, and blenders.
- Responded promptly to customer complaints or requests in a professional manner.
- Performed daily cleaning duties including washing dishes, sweeping floors, sanitizing surfaces and emptying garbage cans.
- Stocked food and other supplies for main kitchen and units.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Lead Cook
Whistle Stop Cafe
Conroe, TX
09.2021 - 10.2021
- Coordinated with suppliers to secure favorable pricing on bulk orders while ensuring product freshness.
- Inspected kitchen areas regularly for cleanliness; instructed staff members on sanitation protocols when necessary.
- Maintained records of food costs, sales figures, employee hours worked, and other relevant data.
- Supervised staff in daily kitchen duties, including prepping ingredients, cooking meals, and cleaning up after service.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Managed inventory and ordering of food supplies to ensure efficient operations.
- Conducted periodic inventories of kitchen equipment, utensils, and supplies to determine restocking needs.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Trained kitchen workers on culinary techniques.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Taught kitchen staff about proper nutrition, food allergies and dietary issues.
- Assessed performance levels of subordinate cooks through regular reviews and feedback sessions.
- Resolved conflicts between employees in a timely manner while enforcing established policies.
- Kept stations stocked and ready for use to maximize productivity.
Cashier/Cook Shift Leader
Burger Fresh and More
Conroe, TX
05.2020 - 09.2021
- Issued receipts, refunds, credits or change due to customers.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted and balanced cashier drawers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Stocked shelves with merchandise when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier/Cook Manager
Bentwater Yacht & Country Club
Montgomery, TX
02.2017 - 03.2020
- Conducted price checks for special orders or discounts as requested by customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Distributed food to service staff for prompt delivery to customers.
- Checked completed orders for correct quantity and quality.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Made meals in accordance with company standards and requirements.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Received and stored food and supplies.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Performed basic administrative duties such as inventory management, ordering supplies.
Assistant Kitchen Manager
Tailgator's Pub and Grill
Willis, TX
03.2013 - 02.2017
- Resolved problems or concerns to satisfaction of involved parties.
- Collaborated with chefs on menu planning strategies that increased profits while maintaining high quality standards.
- Evaluated employee performance regularly through observation of job duties during shifts.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Implemented new systems for tracking inventory levels, ordering procedures.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Coordinated scheduling of cooks and other kitchen personnel to meet restaurant needs.
- Conducted daily pre-shift meetings to review menu changes, special requests, and upsell opportunities with waitstaff.
- Assisted with the hiring, training and supervision of kitchen staff.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Reviewed monthly financial reports for accuracy and identified areas needing improvement.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Scanned items and checked pricing on cash register for accuracy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Issued receipts, refunds, credits or change due to customers.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Collected payments and provided accurate change.
Education
Associate of Applied Science - Human Services
Lone Star College System
Conroe, TX05-2027
GED -
P3 Specialized Training Security & Patrol LLC
Humble, TX08-2021
Skills
- Knife Skills
- Menu Planning
- Seafood Preparation
- Portion Control
- Customer Service
- Supply Restocking
- Food Handling
- Positive and Professional
- Payment Collection
- Cash Handling
- Customer Assistance
- Loss Prevention
- Cleaning and Sanitizing
Languages
English
Professional
Spanish
Professional
Affiliations
- A dedicated father and student that loves outdoor activities with his children and outings. Returned to school working on my Associates of Applied Science Degree in Human Services to become a Drug and Alcohol Counselor as well as Family Therapy. Motivated to expand my horizons, and grow in my personal and professional life on a daily mission to be a good role model for my daughter.
References
References available upon request.
Timeline
Cook Supervisor
Joe Corley Detention Center
08.2023 - Current
Dietary Assistant
Wellpath Recovery Solutions
10.2021 - 08.2023
Lead Cook
Whistle Stop Cafe
09.2021 - 10.2021
Cashier/Cook Shift Leader
Burger Fresh and More
05.2020 - 09.2021
Cashier/Cook Manager
Bentwater Yacht & Country Club
02.2017 - 03.2020
Assistant Kitchen Manager
Tailgator's Pub and Grill
03.2013 - 02.2017
Associate of Applied Science - Human Services
Lone Star College System
GED -
P3 Specialized Training Security & Patrol LLC
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