Dedicated and compassionate professional with over three years of experience in mental health support and crisis intervention. Skilled in remaining composed and effective in high-pressure situations, while delivering exceptional, client-focused care. Recent EMT graduate with a proven commitment to patient well-being, and a passion for making a meaningful impact in the medical field.
Coordinated non-emergency medical transportation, ensuring timely patient transfers between healthcare facilities. Communicated transport details effectively with field crews, hospitals, and healthcare providers. Monitored active transports, adjusting schedules, and unit assignments to optimize efficiency. Maintained accurate records in dispatch software while adhering to HIPAA compliance standards.
Conducted mental health evaluations in emergency departments, schools, and community settings for individuals in crisis.
Delivered immediate crisis interventions and de-escalation strategies for clients in acute distress.
Collaborated with mental health clinicians to assess needs and recommend appropriate care levels.
Facilitated referrals to suitable treatment programs, inpatient facilities, or outpatient services.
Supported individuals at risk of self-harm or harm to others, ensuring safety, and emotional stabilization.
Maintained composure during high-stress situations to ensure effective decision-making.
Provided direct care and support to patients in inpatient psychiatric facility, ensuring safety and dignity.
Monitored patient behavior, mood, and physical condition; reported changes to clinical staff promptly.
Collaborated with psychiatrists and mental health professionals to implement individualized treatment plans.
Guided clients in developing healthy coping strategies and enhancing daily living skills.
Executed crisis prevention procedures to maintain a safe therapeutic environment.