Julio Rengifo
Yucaipa
Summary
Strategic Leader with over 8 years of progressive experience in both the U.S. And international healthcare organizations. Adept at partnering with executive teams to align HR strategy with business objectives, lead workforce planning, resolve complex employee relations issues, and implement high-impact engagement initiatives. Proven ability to build inclusive, compliant, and performance-driven workplace cultures. I am committed to ongoing growth as a dynamic professional through continued development in Human Resources, Business Management, and Healthcare Administration. Guided by integrity, accountability, and a strong sense of purpose, I strive to deliver exceptional results, contribute meaningfully to organizational success, and lead with character in both professional and personal settings. My goal is to create a lasting, positive impact for the organizations I serve and the communities I engage with.
Overview
16
16
years of professional experience
Work History
Student Wellness Department Manager
La Sierra University
Riverside
09.2025 - Current
- Provide strategic and operational leadership for Student Wellness Services, overseeing clinical operations, counseling services, and student-facing healthcare programs.
- Lead and develop staff and student employees, overseeing workforce planning, performance management, training, and payroll administration (Kronos).
- Serve as a senior liaison and departmental representative, managing cross-functional collaboration and external healthcare vendor partnerships.
- Partner with senior leadership on budget planning, financial operations, resource allocation, and procurement to support departmental goals.
- Lead compliance, risk management, and regulatory oversight, including HIPAA, OSHA, training programs, insurance administration, and campus health initiatives.
- Oversee health systems, data, and reporting infrastructure, including EHR administration (Point and Click), analytics, annual reporting, and program evaluation.
Human Resources Business Consultant
Self-employeed
San Bernardino
07.2024 - Current
- Advised on and implemented 360-degree job evaluations, enhancing feedback culture, strengthening leadership development, and increasing staff accountability across clinical and administrative teams.
Improved staff productivity in businesses by 25% by introducing AI-driven tools to support scheduling, performance monitoring, and workflow automation. - Increased revenue by 18% in under six months by optimizing billing procedures, reducing claim denials, and strengthening collections workflows.
Leveraged data analytics to identify operational gaps and improve workplace culture, leading to a 15% boost in staff engagement and retention in businesses. - Implemented CRM systems to enhance patient communication, track client interactions, and streamline administrative processes, improving client satisfaction by 30%.
Administrative Assistant
La Sierra University
03.2024 - 06.2024
- Created and Implemented Policies: Developed, reviewed, and implemented new office policies and procedures to enhance operational efficiency and ensure compliance with regulatory requirements.
- Assisted in the Hiring Process: Supported the recruitment process by coordinating job postings, scheduling interviews, preparing interview materials, and assisting with onboarding new employees.
- Streamlined Work Processes: Identified inefficiencies and implemented strategies to shorten work processes that improved workflow efficiency by 20%.
- Provided Executive Support, managed schedules, arranged meetings, and coordinated travel arrangements for the Chief of Security to ensure optimal use of his time and smooth daily operations.
- Handled Confidential Communications: Managed and prioritized communications, including emails, phone calls, and written correspondence, ensuring confidentiality and directing messages appropriately.
- Managed Projects: Assisted in planning and executing special projects and initiatives led by the Chief of Security, coordinating tasks, tracking progress, and ensuring deadlines were met.
- Oversaw Office Administration: Supervised administrative functions, managed office supplies, liaised with vendors, and ensured office equipment was maintained for a well-organized and efficient office environment.
Human Resources Business Partner
Instituto Nacional de Enfermedades Neoplasicas (INEN)
08.2020 - 10.2020
- Led and supervised a team of 12 professionals in the Human Resources department, overseeing the management of 1,200 employees.
- Streamlined department processes, enhancing efficiency, and reducing response time by 60%.
- Developed comprehensive administrative guides for the department, ensuring standardized procedures and smooth operations.
- Conducted specialized training sessions for the department, equipping staff with essential administrative skills and knowledge.
Manager Home Care Department
Hospital Good Hope
01.2020 - 04.2020
- Successfully implemented a Type III ambulance attention system in compliance with the Ministry of Health Nº 953-2006 regulations, improving emergency response services.
- Pioneered the creation of an internal performance evaluation system based on the organization's policies, promoting accountability and professional growth among staff.
- Managed the annual financial budget ($200,000) for the Home Health Care department, ensuring effective allocation of resources.
- Developed and introduced new health services for both the hospital's insured clients and the general public, expanding the department's offerings.
- Oversaw personnel administration for a team of 15, fostering a productive and supportive work environment.
- Administered and monitored existing health plans for the hospital's insured clients, aligning services with department offerings.
- Represented the department in negotiations and executed agreements to enhance operational efficiency.
- Designed and implemented training programs for personnel, enhancing their skills and knowledge.
- Standardized external customer service by establishing and implementing work policies.
Manager - Human Resources Department (Physicians group)
Hospital Good Hope
01.2015 - 12.2017
- Spearheaded the creation of digital personal folders for each physician based on their specialty, streamlining record-keeping and accessibility.
- Successfully restructured 3 internal workflows across departments, improving operational efficiency by 20%, while aligning HR practices with institutional goals.
- Selected by the administration to be part of the Occupational Health and Safety Committee, contributing to the well-being of employees and patients.
- Directed and supervised biweekly and monthly payments for 400 doctors, ensuring accurate remuneration based on their specialty.
- Managed the annual department's budget ($3,000,000), optimizing resource allocation for efficient operations.
- Conducted concurrent audits of patient accounts to verify payments to primary care physicians for hospitalized patients' medical fees.
- Negotiated and updated agreements with doctors, aligning them with their specialties and implementing new administrative policies.
- Oversaw the onboarding process for new recruits, facilitating a smooth experience for the hospital's medical staff.
- Introduced metric tracking that contributed to a 12% drop in employee absenteeism and informed workforce realignment decisions.
- Spearheaded employee satisfaction and recognition programs at which contributed to a 15% increase in employee retention within one year.
Human Resources Generalist
Montemorelos University
07.2011 - 12.2013
- Facilitated the onboarding process for new employees, providing necessary documents and ensuring their smooth adaptation to their work area.
- Managed the area responsible for retirees, ensuring their welfare by providing health insurance and coordinating their care with different health entities.
- Controlled the annual budget for the retirees' area, executing necessary health processes efficiently.
- Oversaw staff vacations, ensuring proper scheduling and coverage.
- Generated and maintained accurate data in the University's system for incoming and current employees.
- Processed and reviewed job vacancy applications, evaluating applicants' eligibility requirements.
- Developed, monitored, and consolidated management indicators for the Organizational Development area.
- Provided employees with information related to salaries, benefits, and other pertinent matters.
- Supervised training processes for various university departments.
- Ensured the proper maintenance and good condition of the university infrastructure and employees' homes inside the university campus.
- Managed the reception and handling of office documents.
Intern - Human Resources
Hospital Ana Stalh
01.2010 - 03.2010
- Assisted the Marketing and Human Resources departments in various administrative tasks.
- Managed the clinic's marketing plan, supervising services provided, and implementing strategies to enhance the institutional image.
- Contributed to the creation of new insurance plans, providing valuable input for expanding coverage options.
- Assisted in the preparation of contracts, payroll processing, and recruitment of new personnel.
Education
Masters - Health Care Management
La Sierra University
06.2024
Masters - Human Resources
Montemorelos University
06.2014
Bachelors - Business Management
Peruvian Union University
12.2010
Skills
- Complaince and Risk Management
- Strategic Planning
- Talent Management
- Stakeholder Communication
- Strategic Leadership
Professional Memberships
Society for Human Resource Management (SHRM), 2025 - Present
Languages
- English, 100%
- Spanish, 100%
- Portuguese, 70%
Community Service
Mission Trip Volunteer & Youth Leader
Maranatha Volunteers International – Peru, Mexico, Ecuador, Nicaragua, Dominican Republic, Chile. Served in leadership roles during multiple international mission trips focused on community development, healthcare access, and youth outreach.
- Led teams as Youth Leader, Youth Pastor, and VBS Leader, organizing youth activities and faith-based programming for local communities.
- Supported the construction of schools and churches in underserved areas,coordinating with local leaders and international volunteers.
- Assisted with clinic setup and patient intake, supporting basic healthcare delivery to hundreds of individuals during each mission.
- Fostered cross-cultural engagement and community service among youth teams, promoting values of compassion, teamwork, and leadership.
- Contributed to long-term community impact by helping provide education,worship spaces, and health services across 6 countries.
Captain, Volunteer Firefighter Peruvian Volunteer Firefighters Corps – Peru | 2010-2023
Served for 13 years in active emergency response and team leadership within the national volunteer fire department, leading firefighting and rescue operations across diverse and high-risk environments.
- Held the rank of Captain, providing operational leadership, team coordination,and training oversight for emergency response units.
- Completed certified training in Emergency Medical Services (EMS), Basic Life Support (BLS), Vehicle Extrication, Search and Rescue, Structural Firefighting,and Wildland Firefighting.
- Directed emergency response teams during fires, medical emergencies, vehicle accidents, and natural disasters.
- Led drills and safety training for new recruits, enhancing team readiness and response efficiency. Coordinated community education initiatives on fire safety, disaster preparedness, and first aid, reaching hundreds of local residents annually.
References
- Paul Alexander, Chief Of Security at La Sierra University, 909-709-2461
- Phd. Steve Case, President of Involve Youth, 916-849-7676
- Phd. Filip Milosavljevic, Young Adults Pastor of Loma Linda University Church, +1 269-599-4198
- Dr. Robert Soderblom, Nephrologist, Loma Linda University Health, 909-376-3681
Professional Competencies
- Communication
- Problem-Solving
- Teamwork
- Adaptability
- Management
Research
Work Climate and Job Performance of Employees at Church's Chicken Fast Food Chain in the Citrus Region of Nuevo Leon, Mexico, 2014.
Timeline
Student Wellness Department Manager
La Sierra University
09.2025 - Current
Human Resources Business Consultant
Self-employeed
07.2024 - Current
Administrative Assistant
La Sierra University
03.2024 - 06.2024
Human Resources Business Partner
Instituto Nacional de Enfermedades Neoplasicas (INEN)
08.2020 - 10.2020
Manager Home Care Department
Hospital Good Hope
01.2020 - 04.2020
Manager - Human Resources Department (Physicians group)
Hospital Good Hope
01.2015 - 12.2017
Human Resources Generalist
Montemorelos University
07.2011 - 12.2013
Intern - Human Resources
Hospital Ana Stalh
01.2010 - 03.2010
Masters - Health Care Management
La Sierra University
Masters - Human Resources
Montemorelos University
Bachelors - Business Management
Peruvian Union University