JULIO RESUMA
EXPRESS TAX PLUS
FORT LAUDERDALE
2
Languages
12
years of professional experience
Results-driven professional with proven leadership skills and years of experience, seeking to contribute at the highest level of leadership within an established organization. Dedicated to becoming an integral member of the team while setting and maintaining the highest standards of leadership, professionalism, integrity, accountability, and excellence.
Work History
CYBERSECURITY ANALYST
1 Year 8 Months- Monitored security systems and alerts to identify and escalate potential threats and suspicious activity.
- Investigate incidents, analyze causes, and support timely incident response and remediation.
- Conduct vulnerability assessments and risk analysis to identify and address security weaknesses.
- Implement and maintain security controls, policies, and procedures to protect systems, networks, and sensitive data.
- Documented incidents and corrective actions to maintain compliance with organizational and industry security standards.
ACCOUNTING/PROFESSIONAL
8 Years 2 Months- Prepared tax returns using electronic filing software, ensuring accuracy and compliance with tax regulations.
- Prepare tax returns using electronic filing software.
- Calculated and invoiced preparation fees, streamlining client billing process.
- Provided completed tax returns to customers, enhancing client satisfaction and transparency.
- Managed security infrastructure by deploying and maintaining systems to ensure protection.
CUSTOMER SERVICE
7 Years 11 Months- Comply all retail operational policies and procedures.
- Ensure a high level of customer satisfaction.
- Achieve sales and customer goals and objectives.
- Partner with customer care to resolve customer issues.
- Achieve sales and customer experience goals and objectives.
Education
Certificate - Cybersecurity
Business Management and Administration
Skills
Security Monitoring & Threat Detection
Incident Response & Security Investigation
Vulnerability Assessment & Risk Analysis
Network Security & Firewall Management
SIEM Monitoring & Log Analysis
Identity & Access Management (IAM)
Endpoint Security & Malware Detection
Python & Security Automation
Data Protection & Access Control
Security Policies
Compliance & Documentation
Problem Solving
Communication & Team Collaboration
Leadership & Team Management
Languages
French
Full Professional
Creole
Full Professional
Timeline
CYBERSECURITY ANALYST
EXPRESS TAX PLUS
01.2025 - CurrentRead More
ACCOUNTING/PROFESSIONAL
EXPRESS TAX PLUS
01.2017 - 03.2025Read More
CUSTOMER SERVICE
COMCAST/XFINITY
01.2015 - 12.2022Read More
Florida Career College
Business Management and Administration
Read More
Google University
Certificate from Cybersecurity
Read More