Julio Ricardo
Miami,FL
Summary
When I was in my last year of high school I started working at metro by tmobile, there I became a manager being still very young, but I earn it with hard work and effort, I left the company during the pandemic because the owner sold the stores and now I am working for orkin pest control as a seller and as a technician.
I'm still young, hungry, looking to improve myself every day and Border Patrol would be a good challenge for me and would help me to be a better person in life.
Overview
5
5
years of professional experience
Work History
Seller
Orkin Pest Control
04.2022 - Current
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Developed and implemented customer service policies and procedures to apply best practices and establish quality standards.
- Created and reviewed invoices to confirm accuracy.
Manager
Metro By T-Mobile
02.2018 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
No Degree - Engineering (Pre-Engineering)
Miami Dade College
Miami, FLHigh School Diploma -
Miami Coral Park Senior High School
Miami, FLSkills
- Follow instructions
- Effective Working Relationships
- Bilingual (Spanish)
- Work independently but do good teamwork
- All computer skills
- Always on time
- Ability to deal with many people at the same time
Timeline
Seller
Orkin Pest Control
04.2022 - Current
Manager
Metro By T-Mobile
02.2018 - 10.2021
No Degree - Engineering (Pre-Engineering)
Miami Dade College
High School Diploma -
Miami Coral Park Senior High School
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