Julio Uzhca
Summary
Food Expeditor with nearly 20 years of experience supporting excellence in food preparation and delivery. Dependable employee, successful at providing fast, high-quality customer service to guests in restaurant settings. Combines strong work ethic and superb attention to accuracy in food presentation and service. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management..
Overview
19
19
years of professional experience
Work History
Food Expeditor, Runner, Busser
Benoit Bistro
01.2010 - Current
- Directly interacted with customers at each location to build loyalty.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cleared tables immediately after guests left in preparation for next party.
- Greeted customers and provided outstanding customer service.
- Monitored dining room and bar areas for signs of overcrowding.
- Provided attentive service and proactively assessed guest needs.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
Food Expeditor, Runner, Busser
DB Bistro Moderne
02.2018 - 03.2020
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Monitored dining room inventory and replenished as necessary.
Food Expeditor, Runner, Busser
Denix Group
05.2005 - 02.2018
- Trained new expeditors and food runners according to company policies and standards.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Organized dining area based on reservations, minimizing waiting times.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted preparation of food plates, overseeing quality and appearance.
- Confirmed proper placement of products and side items while implementing special instructions.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Collaborated well with other food runners to deliver orders accurately.
- Assisted with bussing tables and cleaning up spills.
Skills
- Kitchen Operations
- Restaurant Operations
- Food Quality Standards
- Team Member Training
- Quality Control
- Menu Offering Knowledge
- Food Presentation
Languages
Spanish
Native or Bilingual
Timeline
Food Expeditor, Runner, Busser
DB Bistro Moderne
02.2018 - 03.2020
Food Expeditor, Runner, Busser
Benoit Bistro
01.2010 - Current
Food Expeditor, Runner, Busser
Denix Group
05.2005 - 02.2018