Julio Vasquez
Waterloo,IA
Summary
Proven leader in operational excellence and team development, I significantly enhanced cleanliness and efficiency at SERME C.A. Expert in health and safety protocols and adept in fostering client relations, I led initiatives that streamlined processes, improved productivity by over 30%, and nurtured a culture of continuous improvement and respect.
Overview
24
24
years of professional experience
Work History
Maintenance and Cleaning Supervisor
SERME C.A
09.2021 - 06.2024
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Warehouse Operations Supervisor
SUMEC LTC
02.2021 - 07.2021
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
Concierge
Don Jorge Restaurant
02.2018 - 11.2020
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Supervisor De Limpieza Y Mantenimiento Cleaning an
PDVSA C.A
06.2000 - 01.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
Bachelor Of Science -
"Laureano Villanueva"
Venezuela 2014
Skills
- Health and safety
- Invoicing
- Chemical handling
- Client relations
Timeline
Maintenance and Cleaning Supervisor
SERME C.A
09.2021 - 06.2024
Warehouse Operations Supervisor
SUMEC LTC
02.2021 - 07.2021
Concierge
Don Jorge Restaurant
02.2018 - 11.2020
Supervisor De Limpieza Y Mantenimiento Cleaning an
PDVSA C.A
06.2000 - 01.2017
Bachelor Of Science -
"Laureano Villanueva"