Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Classified Substitute
Coachella Valley Unified School District
11.2023 - Current
Streamlined office procedures by implementing efficient filing systems and organizing digital records.
Reduced errors in data entry for improved accuracy with thorough attention to detail and double-checking work.
Increased overall office efficiency with proficient use of computer software, including Microsoft Office.
Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
Operated various landscaping equipment safely and efficiently, including mowers, trimmers, edgers, blowers, and chainsaws.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Reduced waste through efficient use of cleaning supplies and equipment.
Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Service Writer
Autobahn Garage
12.2021 - 10.2023
Communicates customer concerns for their vehicle effectively and advise of proper repair
Communicates with technician regarding customers concern to property address concern and ultimately complete repair
Advise and explain to customers company's product and services
Improved customer satisfaction by providing timely and accurate service estimates.
Streamlined repair order processes for increased efficiency and productivity.
Assisted in inventory management, helping maintain appropriate stock levels for parts department.
Ensured accurate documentation of completed repairs, aiding in the maintenance of detailed records for future reference.
Collaborated with service team members to identify areas for improvement, leading to enhanced quality standards and procedures.
Maintained strong professional relationships with vendors, enabling prompt delivery of necessary parts for repairs.
Assistant Operations Supervisor
FirstBank
01.2015 - 12.2021
Establish relationships with businesses and community
Skilled in customer service and engagement to build relationship
Data Entry and data review
Proficiency in Microsoft Word, Excel
Use of common office equipment
Written and verbal communication
Experience in leading in individual or team based projects
Positive attitude
Exceeding sales goals by providing products and services to every individuals personal and business needs
Proficiency in Microsoft Word & Excel
Process routine account transactions, like deposits, withdrawals, balancing checkbooks
Disburse money to customers, validate checks and identification
Answer phone calls and provide customer service in a professional and efficient manner
File reports and create proper correspondence to customers
Recognized by management for providing exceptional customer service.
Education
H. S. DIPLOMA -
INDIO HIGH SCHOOL
01.2010
Certificate Received for Medical Front Office Data Entry and Scheduling -
01.2010
Skills
Verbal communication
Interpersonal skills
Conflict resolution
Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Classified Substitute
Coachella Valley Unified School District
11.2023 - Current
Service Writer
Autobahn Garage
12.2021 - 10.2023
Assistant Operations Supervisor
FirstBank
01.2015 - 12.2021
H. S. DIPLOMA -
INDIO HIGH SCHOOL
Certificate Received for Medical Front Office Data Entry and Scheduling -
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