Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julio Velasquez

Pico Rivera,CA

Summary

At Kids Empire in South Gate, CA, I honed my customer service and cash handling skills, ensuring high-quality experiences for all customers. My strong teamwork and proactive problem-solving significantly contributed to maintaining a clean, efficient environment. Recognized for building robust customer relationships, I excel in fast-paced settings, driving satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Staff Member

Kids Empire
South Gate, CA
10.2022 - Current
  • Built strong relationships with customers through exceptional communication skills and follow-up efforts.
  • Worked under guidance of leadership and alongside other staff members to meet organizational goals.
  • Managed time by effectively prioritizing urgent tasks.
  • Maintaining a clean and sanitary environment.
  • Managed customer service operations to ensure high-quality and efficient experience for all customers.
  • Directed incoming customer calls with professionalism and courtesy.
  • Maintained a clean and organized work area.
  • Operated cash registers to process customer transactions.
  • Provided friendly customer service by greeting customers upon arrival and responding to inquiries promptly.
  • Utilized problem-solving techniques to resolve customer complaints in a timely manner.
  • Acted as reliable point of contact for customers, addressing inquiries and providing solutions promptly.

Education

High School Diploma -

Bell Gardens High School
Bell Gardens, CA
06-2024

Associate of Arts - Computer Science

Cerritos College
Norwalk, CA

Skills

  • Strong teamwork
  • Cleaning skills
  • Customer service understanding
  • Customer Support
  • Cash Handling
  • Payment Processing

References

Ricardo Camacho

Marriot

Assistant banquet manager

(805) 455-3744

Ricardo.Camacho2@marriot.com

Brianna Calderon

Kids Empire

Manager

(323)392-6649

calderonbm17@gmail.com

Timeline

Staff Member

Kids Empire
10.2022 - Current

High School Diploma -

Bell Gardens High School

Associate of Arts - Computer Science

Cerritos College
Julio Velasquez