Summary
Overview
Work History
Education
Skills
References
Interests
Languages
Languages
Timeline
Hi, I’m

Julio Ventura

Harrison,NJ

Summary

To obtain the Retail Customer Service Supervisor (Front End Supervisor) position at Microcenter and utilize my skills and experience in customer service, team management, and tech knowledge to provide excellent service to customers and contribute to the growth of the company. I am confident that my skills, experience, and passion for technology and customer service make me the ideal candidate for the Retail Customer Service Supervisor (Front End Supervisor) position at Microcenter. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

Overview

6
years of professional experience

Work History

Delta Building Services
Secaucus, NJ

Building Supervisor
12.2020 - 12.2022

Job overview

  • Managed various projects, including architectural projects such as dog parks and EV Charging stations built on premises with a value of more than 1 million dollars
  • Communicated with vendors, contractors, and clients to ensure project completion within budget and deadline
  • Trained and supervised a team of 10 employees to ensure their productivity and efficiency
  • Coordinated building operations, maintenance and improvements.
  • Monitored facilities and identified maintenance and repair needs.
  • Enforced building policies and procedures to keep facility safe for staff and visitors.
  • Planned and managed general repairs and maintenance and construction projects.
  • Coordinated work and vacation schedules to keep shifts properly staffed.

PC Component's
Oviedo, Asturias, Spain

Computer Technician
05.2017 - 11.2020

Job overview

  • Built and repaired computers and mobile devices for customers
  • Provided technical support and troubleshooting to customers via phone and email
  • Assisted customers with selecting the appropriate tech products and accessories for their needs
  • Troubleshot devices to identify and solve issues with hardware or software performance.
  • Installed computers and other devices individually and across networks, testing connections to support proper functioning.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Identified hardware issues caused by component failures using approved diagnostic tools.
  • Trained users to operate and manage hardware and software.
  • Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products.

Education

Harrison High School

from Computer Science
01.2017

Skills

  • Experienced in building computers and solving problems on computer and mobile devices
  • Familiar with tech brands such as
  • Corsair, Asus, Razer, Alienware, Hyper X, Astro, Logitech, Glorious, ElGato, etc
  • Knowledgeable about the gaming console and video game industry
  • Experienced in managing a team
  • Skilled in architectural projects such as dog parks and EV Charging stations built on premises with a value of more than 1 million dollars
  • Event Planning Proficiency
  • Maintaining Equipment
  • Mechanical Repair Knowledge
  • Property Management
  • Building Repairs
  • Friendly, Positive Attitude
  • Team Building
  • Reliable & Trustworthy
  • Planning & Organizing
  • Customer Service
  • Computer Skills
  • Good Work Ethic
  • Fluent in Spanish
  • Conflict Resolution
  • Supervision & Leadership
  • Team Management

References

References: Available upon request.

Interests

Hobbies: , Going to the gym Driving Playing video games Eating Asian food

Languages

  • Fluent in English and Spanish

    • Languages

    English
    Native/ Bilingual
    Spanish
    Native/ Bilingual

    Timeline

    Building Supervisor

    Delta Building Services
    12.2020 - 12.2022

    Computer Technician

    PC Component's
    05.2017 - 11.2020

    Harrison High School

    from Computer Science

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    Julio Ventura