Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julio Zavala

Mission,TX

Summary

Adept at enhancing pharmacy operations, my tenure at TLC Pharmacy showcases a blend of exceptional problem-solving and team collaboration skills. Spearheaded workflow improvements and mastered drug inventory control, significantly boosting efficiency. My expertise in insurance verification and commitment to confidentiality underscore my ability to meet and exceed employer expectations.

Overview

17
17
years of professional experience

Work History

Pharmacy Technician

TLC Pharmacy
06.2012 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Counted, measured and compounded medications following standard procedures.

Scale Operator

Valley Caliche
04.2008 - 06.2012
  • Maintained smooth operations by promptly addressing any scale malfunctions or issues.
  • Promoted a positive company image by maintaining a clean, organized work area at all times.
  • Operated weigh scales and issued tickets when necessary.
  • Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
  • Contributed to a safe work environment by monitoring compliance with safety regulations and reporting potential hazards.
  • Ensured accurate record-keeping for inventory management purposes through diligent data entry.
  • Streamlined daily reporting processes through consistent organization of paperwork and data entry.
  • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
  • Used [Software] to track products as they arrived at and departed from facility.

Education

Vocational Degree - Pharmacy Technician

South Texas Vocational Technical Institute
McAllen, TX
05-2012

High School Diploma -

La Joya High School
La Joya, TX
05-2001

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance verification
  • Supply restocking
  • Pharmacy and customer records management
  • Drug inventory control
  • Data entry
  • Safety requirements
  • Maintenance and troubleshooting
  • Accurate recordkeeping

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

TLC Pharmacy
06.2012 - Current

Scale Operator

Valley Caliche
04.2008 - 06.2012

Vocational Degree - Pharmacy Technician

South Texas Vocational Technical Institute

High School Diploma -

La Joya High School

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Julio Zavala