JULIO C. COLLAZO BRITO
Port Saint Lucie,USA
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
11
11
years of professional experience
Work History
Full Time Employee.
Apollo Group, Warehouse # 4
06.2025 - 09.2025
- Trained and mentored staff, fostering a positive team environment and enhancing performance.
- Led daily store operations, ensuring compliance with company standards and policies.
- Developed and implemented inventory management processes to optimize stock levels.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Created and maintained safe and secure work environments for employees.
IT Manager, Asian Customer Service Representative
Cubanacan
07.2020 - 06.2022
- Directed implementation and maintenance of IT infrastructure and systems, supporting business operations. Also I had to take care of all Asian customers that required our services.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Maintained accurate records of customer interactions in CRM systems for future reference.
- Analyzed customer feedback to identify trends and recommend improvements to service protocols.
- Responded to customer requests for products, services, and company information.
IT Specialist, Marketing Services Analyst
LaQua Spa
05.2018 - 06.2020
- Managed installation of software and hardware, system fixes, updates, and enhancements.
- Implemented company policies, technical procedures and standards to preserve integrity and security of data, reports, and access.
- Performed security, patching and anti-virus updates to improve overall protection of systems and networks.
- Communicated clearly asking informed questions and listening actively to provide targeted support for technical issues.
- Managed inventory of IT assets including software licenses, hardware, and accessories.
- Executed sales strategies to drive product awareness and increase revenue.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Energy Manager
Ciego Montero Balneary
03.2015 - 04.2018
- Prepared detailed project proposals including scope, budget, and timeline for energy optimization projects.
- Conducted energy audits to identify opportunities for increasing efficiency and reducing costs.
- Calculated cost savings from energy-efficient upgrades for client presentations and reports.
- Designed and implemented energy management programs to optimize usage and minimize waste.
- Guided teams through the commissioning process of new or updated energy systems ensuring functionality meets design specifications.
- Monitored utility bills and usage patterns to identify trends and areas for improvement.
- Recommended improvements in lighting, insulation, and heating and cooling systems to enhance efficiency.
- Developed and deployed recommendations for increasing energy efficiency in thermal environments.
Education
Associate of Science - Biostatistics And Medicine
Medical Science University of Cienfuegos
06.2014
Associate of Science - Informatics
IPI Jose Gregorio
06.2010
Associate of Science - Physical Therapy
Indian River State College
Ft. Pierce, FL04-2027
Skills
- Effective communication
- Organizational skills
- Multitasking
- Friendly, positive attitude
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Verbal communication
- Problem-solving aptitude
- Programming languages
- Professionalism
- Team collaboration
- Technical support
Languages
Spanish, Native
English, Fluent
Korean, Advanced
Japanese, Fluent
Chinese (Mandarin), Intermediate
Timeline
Full Time Employee.
Apollo Group, Warehouse # 4
06.2025 - 09.2025
IT Manager, Asian Customer Service Representative
Cubanacan
07.2020 - 06.2022
IT Specialist, Marketing Services Analyst
LaQua Spa
05.2018 - 06.2020
Energy Manager
Ciego Montero Balneary
03.2015 - 04.2018
Associate of Science - Informatics
IPI Jose Gregorio
Associate of Science - Biostatistics And Medicine
Medical Science University of Cienfuegos
Associate of Science - Physical Therapy
Indian River State College
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