Julio C Garcia
Los Angeles,California
Summary
Dedicated professional with a strong background in customer relationship management and operational oversight. Known for implementing effective training programs and resolving customer complaints, contributing to improved team dynamics and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Area Supervisor /GM
Boston Market
North Hollywood, California
08.2008 - 05.2023
- Supervised daily operations, enhancing quality and service consistency across the team.
- Managed area budget through forecasting and expense tracking, supporting effective cost management.
- Oversaw recruitment, hiring, and onboarding processes to build a high-performing team.
- Trained and developed staff on best practices and company policies.
- Collaborated with management on training programs for new hires.
- Managed team performance through regular evaluations, feedback, and goal-setting.
- Resolved customer complaints promptly, ensuring satisfaction and maintaining service standards.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
Education
Associate of Arts - Accounting And Finance
Nothridge Universtity
Northridge, CA04.2009
Skills
- Site management
- Budget management
- Cost containment
- Inventory control
- Supply chain
- Operational efficiency
- Quality assurance
- Risk management
- Strategic planning
- Performance evaluation
- Safety management
- Policy enforcement
- Client relations
- Employee engagement
- Critical thinking
- Market positioning
- Equipment inspection
Languages
English
Professional
Spanish
Professional
Accomplishments
Top Performer Award 4th Quarter by 2.7% as an area
Timeline
Area Supervisor /GM
Boston Market
08.2008 - 05.2023
Associate of Arts - Accounting And Finance
Nothridge Universtity