Julio C Martinez
Harlingen,TX
Summary
Dedicated and responsible transporter with 2 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.
Dynamic Coach fostering environment that encourages fair play and good sportsmanship. Determined and focused. Ready to benefit great organizations by earning player respect and offering expert guidance.
Overview
36
36
years of professional experience
Work History
Travel Youth Careworker
MVM INC
McAllen, TX
11.2021 - 11.2025
- Reported incidents that negatively affected child safety.
- Responsible for the safe and secure transportation of unaccompanied children in a humane manner.
- Responsibility to report to the command center at established check points and advises of any changes or disruptions throughout the transportation and documents all pertinent information.
- Complete, verify and provide documentation to all parties involved
- Review all documentation to ensure that all documents are correct for travel.
- Provides education/ orientation to child in the language that the child can understand
Transporter
Rio Express Delivery
Harlingen, TX
10.2020 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Documented daily mileage, gas and other data.
- Verified contents of inventory loads against shipping papers to determine discrepancies.
- Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
- Saved on gas costs every month by planning more efficient routes.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Logged deliveries, drop-off times and special conditions in drop off system.
- Checked vehicle after shift for damage.
President/Owner
A Plus Pest Control
Harlingen, TX
04.2010 - 06.2020
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Assessed, optimized and elevated operations to target current and expected demands.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Directed hiring and training of new department managers to drive organizational improvements.
- Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
Volunteer Kick Ball Coach
Boys and Girls Club of Harlingen
Harlingen, TX
09.2009 - 06.2011
- Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
- Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Developed professional relationships with club members.
- Readied team to compete in tournaments and other special events.
- Organized players' nights and other special events to cultivate positive relations with players, families and local community members.
- Assisted with fundraising events to raise funds for team travel and other expenses.
- Communicated effectively with coaches and fellow athletes, including organizing meetings.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Planned strategies and selected optimal team lineups to execute game plans.
- Adhered strictly to rules and regulations of activities department and district.
- Developed exercise regimens targeting individual athlete needs.
Sales Associate
Safeguard Pest Control
Harlingen, TX
2006 - 02.2010
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Coordinated activities with other departments to ensure quality customer service.
- Acted as initial contact in addressing customer concerns.
- Built trusting relationships with customers by making personal connections.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Negotiated and closed deals with minimal oversight.
- Acted as point of contact for internal and external customers across departments.
Volunteer Coach
Harlingen Parks and Recreation
Harlingen, TX
08.2005 - 08.2007
- Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
- Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
- Developed professional relationships with club members.
- Organized players' nights and other special events to cultivate positive relations with players, families and local community members.
- Planned strategies and selected optimal team lineups to execute game plans.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Adhered strictly to rules and regulations of activities department and district.
- Worked closely in training capacity with fellow student-athletes during off-season.
General Store Manager
Rent Way
Harlingen, TX
05.1990 - 07.2005
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Hired and trained employees for expansion store.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Maintained current accounts and deposited funds to keep on-site cash low.
- Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Assessed, optimized and elevated operations to target current and expected demands.
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Reduced process lags by effectively managing associates to ensure optimal productivity.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Oversaw store operations while generating in monthly sales.
- Implemented succession planning by training and developing associates into leadership positions.
- Corrected operational discrepancies by developing and executing process improvements.
- Boosted sales by cultivating customer rapport and delivering superior customer service.
Account Manager
Aarons
Knoxville, TN
10.2004 - 03.2005
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
- Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.
- Managed budgeting, forecasting and performance for all accounts.
- Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
- Updated account plans based on changing markets, customer conditions and competitor activity.
- Streamlined operational efficiencies by developing customer service protocols and standards.
- Developed and delivered new business requisitions through business-to-business sales and trade shows.
- Improved profitability by developing pipeline using multiple sales penetration strategies.
- Saved costs by negotiating product prices and equalizing freight rates.
- Assessed processes used to send products to customers and discovered improved method.
- Improved productivity by overseeing and supporting account management team.
- Adjusted financial schedules and prices by applying supply management department cost information.
- Grew company revenue and rebuilt customer loyalty.
- Exceeded sales goals for accounts by upselling products to existing customers.
- Increased yearly sales by cultivating customer relations and resolving service requests.
Education
Harlingen High School
Harlingen, TXGED -
Harlingen High School
Harlingen, TX05.1997
Skills
- Passenger support
- Route management
- Confidentiality understanding
- Safe driving techniques
- Safety protocols
- Vehicle maintenance
- Schedule management
- Problem resolution
- Reliable and trustworthy
- PPE use
- Leadership
- Mentoring and coaching
- Personable and friendly
- Program leadership
Languages
Spanish
Professional
Timeline
Travel Youth Careworker
MVM INC
11.2021 - 11.2025
Transporter
Rio Express Delivery
10.2020 - Current
President/Owner
A Plus Pest Control
04.2010 - 06.2020
Volunteer Kick Ball Coach
Boys and Girls Club of Harlingen
09.2009 - 06.2011
Volunteer Coach
Harlingen Parks and Recreation
08.2005 - 08.2007
Account Manager
Aarons
10.2004 - 03.2005
General Store Manager
Rent Way
05.1990 - 07.2005
Sales Associate
Safeguard Pest Control
2006 - 02.2010
Harlingen High School
GED -
Harlingen High School
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