Bilingual detail-oriented HVACR versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Installer/Technician
HVAC, Fire and ice
06.2023 - Current
Installed wiring, cabling and networking hardware on customer premises.
Installed and configured new devices and system components.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
Account Manager
Reyes Coca-Cola Bottling
01.2017 - 05.2023
Communicate with customers on promotions and programs occurring per week bases to generate sales and support customers own goals
Sell incremental displays to accounts by leveraging all promotions and programs
Maintain proper inventory of all products to maintain proper in stock levels
Speak and direct any messages to store directors on displays and any execution needed
Accountable for selling and meeting company goals for net sales profits and volume goals
Identify any negative sales accounts and create a game plan to raise sales and maintain account to company standards.
Created proposals for new and repeat customer business transactions.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Merchandiser
Reyes Coca-Cola Bottling
01.2013 - 12.2017
Restock product in store racks, shelves, displays, and cooler by identifying replenishment needs; rotating product building, changing, and taking down product displays
Manage backroom by organizing and consolidating back- stock ; identifying, monitoring
And reporting back-stock inventory levels
Maintains areas of responsibility in designated accounts by communicating status and concerns to store and company personnel.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Night Crew/ Team Trainer
Target Corporation
01.2010 - 12.2013
Responsible for unloading and palletizing of store merchandise in a timely matter -Accountable for training an directing new store hires -Maintain a clean and organize backroom for accurate stocking of merchandise -Worked with management to insure green store scores and resolutions
Trained and mentored new and existing staff to achieve best practices.
Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Education
Postgraduate Degree - Hvacr
Institute For Business And Technology
Santa Clara, CA
07.2023
Skills
Merchandising (10 years)
Account management (5 years)
Stocking (10 years)
Sales (5 years)
Computer proficient
Organizational skills
Proficiency in reading blueprints and plans
HVAC/R (Less than 1 year)
Great customer service skills (10 years)
Communication skills
Leadership (5 years)
Refrigeration (Less than 1 year)
Service Technician Experience (Less than 1 year)
In-Depth Knowledge of Refrigeration Systems
EPA Requirements Knowledge
Dedicated Team Player
Installation Expertise
Preventative Maintenance
Microsoft Office Proficiency
Defensive Driving Training
Troubleshooting Expertise
Duct Sizing and Design
Ductless Understanding
HVAC Installation and Maintenance
Soldering
Thermostat Installation
Certification
EPA Universal Certification
Air Conditioning Certification
Electrical Certification