Summary
Overview
Work History
Education
Skills
Workexperiencedetails
References
Hobbies and Interests
Languages
Timeline
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Julio César Guzmán Suárez

Roswell,Georgia

Summary

Results-driven professional with over 10 years of experience in purchasing, logistics, and customer service. Adept at managing ERP systems and improving procurement processes. Extensive technical background in Sidel spare parts and machinery, with a proven track record of facilitating sales and providing exceptional customer support. Skilled in networking and building strong professional relationships. Strong background in sales, team collaboration, and effective communication.

Overview

12
12
years of professional experience

Work History

Spare Parts Administrator

Sidel Inc
08.2020 - Current
  • Facilitated the development of spare parts sales, focusing on customer needs.
  • Offers and orders creation using ERP systems (SAP).
  • Executed and monitored administrative and logistical processes for shipping spare parts.
  • Provided excellent customer service and maintained strong aftersales relationships.

Spare Parts Administrator

Sidel De Mexico
05.2017 - 08.2020
  • Developed spare parts sales by identifying customer needs.
  • Implemented and monitored the administrative process for sending spare parts.
  • Enhanced customer satisfaction by delivering accurate and timely support.

Export Plan Developer

Desarrollo De Ingeniería Implementación Y Control
09.2015 - 12.2016
  • Developed and implemented an export plan, including market analysis and strategy development, and chose of logistics providers based on company needs.

Purchasing Department Assistant

B&B Apparel
08.2012 - 05.2013
  • Cover the material requirements of the different areas of the company
  • Contact providers, Monitor delivery times, relationship with suppliers, prices, quality
  • Record requirements expenses.
  • Inventory review

Education

BA international Bussiness -

Universidad Politécnica De Querétaro
Queretaro, Mexico
12.2016

IT technician -

Colegio De Estudios Científicos Y Tecnológicos
Queretaro, Mexico
08.2012

Skills

  • Logistics Management
  • Sales Strategy
  • ERP Systems (SAP, IFS)
  • Microsoft Office Proficiency
  • Customer Service
  • Team Collaboration
  • Conflict Management

Workexperiencedetails

  • B&B Apparel, Purchasing Department Assistant, Cover the material requirements of the different areas of the company., Contact providers, Monitor delivery times, relationship with suppliers, prices, quality., Record requirements expenses.
  • B&B Apparel, Warehouse Assistant, Registration of input and output material, Delivery of material corresponding to production, Inventory review
  • Desarrollo de Ingeniería, Instrumentación y Comercialización, Development and implementation of a purchasing system for the company DIICSA, Detection of needs, SWOT Analysis, Elaboration of flow chart, Design and implementation of administrative controls (Formats), Development of a CRM, Analysis of results, Development of an export plan
  • Sidel End Of Line Solutions, Parts Administrator, The main objective of a Parts Administrator is to facilitate the development of spare parts sales, focusing on the identification of the customer's needs., Understand and adapt to the customer needs, Creation of Offers and Orders using ERP systems (SAP), Execution and monitoring of the administrative and logistical process for sending spare parts, Customer service
  • Sidel Inc, Spare Parts Administrator, The main objective of a Parts Administrator is to facilitate the development of spare parts sales, focusing on the identification of the customer's needs., Understand and adapt to the customer needs, Support customer to correctly identify the parts they need., Creation of Offers and Orders using ERP systems (SAP), Execution and monitoring of the administrative and logistical process for shipping the spare parts, Prioritize tasks to deliver orders on time, working with procurement and warehouse team., Customer service, Establish and maintain relations with customer to persist through aftersales

References

References available upon request

Hobbies and Interests

  • Professional growth
  • Sales
  • Logistics
  • Purchases
  • Administration

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Spare Parts Administrator

Sidel Inc
08.2020 - Current

Spare Parts Administrator

Sidel De Mexico
05.2017 - 08.2020

Export Plan Developer

Desarrollo De Ingeniería Implementación Y Control
09.2015 - 12.2016

Purchasing Department Assistant

B&B Apparel
08.2012 - 05.2013

BA international Bussiness -

Universidad Politécnica De Querétaro

IT technician -

Colegio De Estudios Científicos Y Tecnológicos
Julio César Guzmán Suárez