Julionah Cadena
Moncks Corner
Summary
Developed strong patient coordination and administrative skills in healthcare setting, seeking to transition into new field. Skilled in managing sensitive patient information and proficient in using electronic medical records systems. Looking to apply these skills in diverse professional environments to enhance operational efficiency and service quality.
Personable and dedicated, bringing solid understanding of healthcare processes and administrative support. Well-versed in patient data management and proficient in navigating electronic medical records systems. Committed to facilitating smooth referral processes and enhancing patient care experiences.
Overview
12
12
years of professional experience
Work History
Medical Referral Specialist
Roper St Francis
09.2023 - Current
- Scheduled appointments with specialists on behalf of clients.
- Verified insurance benefits and eligibility for clinical procedures before referring clients.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Built professional relationships with service providers.
Front Desk Manager
Econolodge Inn And Suites
01.2020 - 08.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
Cashier Team Lead
Little Cricket
07.2019 - 12.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Front Line Crew Member
Laurendas Restaurant and Catering
04.2016 - 02.2019
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Handled high-pressure situations gracefully, maintaining composure during busy periods or challenging circumstances.
Cashier
Wendys Fast Food
08.2014 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bookkeeper
Bilo
02.2013 - 08.2014
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Education
Bachelor of Science - Accounting
Strayer
Greenville, SCHigh School Diploma -
Blue Ridge High School
Greer, SC06.2015
Skills
- HIPAA compliance
- Insurance verification
- Appointment scheduling
- Healthcare regulations
- Referral coordination
- Strong organization
- Database management
Timeline
Medical Referral Specialist
Roper St Francis
09.2023 - Current
Front Desk Manager
Econolodge Inn And Suites
01.2020 - 08.2023
Cashier Team Lead
Little Cricket
07.2019 - 12.2019
Front Line Crew Member
Laurendas Restaurant and Catering
04.2016 - 02.2019
Cashier
Wendys Fast Food
08.2014 - 08.2015
Bookkeeper
Bilo
02.2013 - 08.2014
High School Diploma -
Blue Ridge High School
Bachelor of Science - Accounting
Strayer
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