Julious Campbell

Led multimillion-dollar integration projects involving Manhattan WMOS and Manhattan Active WMS, managing end-to-end delivery from initiation through post-go-live. Oversaw scope, design, budgeting, resource allocation, deliverables, and client engagement to ensure operational success and scalable system performance.
Partnered with cross-functional teams across Sales, R&D, and Product Development to align business needs with technical solutions. Delivered advanced warehouse automation integrations, including AutoStore, MHE robotics, and WCS/WES systems.
Developed and enhanced project governance frameworks, establishing internal guidelines and best practices. Applied structured change management strategies to control scope, secure additional funding, and guide stakeholders through complex system transformations.
Directed project teams in proactive issue resolution, maintaining prioritized issue logs, troubleshooting WMS-to-automation integration challenges, and escalating critical risks to ensure seamless operational continuity.

Lead advanced, on-site and virtual training sessions for internal and external clients on various Manhattan Associates’ products, including WMOS, MAWM, and Slotting Optimization.

Design, develop, and maintain training materials, manuals, and documentation for users of all technical backgrounds.

Organize and conduct lectures, seminars, field assignments, and group projects to enhance user engagement.

Collaborate with other departments to ensure customer needs are effectively communicated and addressed in training.

Develop assessments and report on trainee progress, using analytics to fine-tune training programs and improve client satisfaction.

Led advanced training programs—both on-site and virtual—for internal teams and external clients, focusing on the functionality, configuration, and best practices of Manhattan Associates’ software solutions.
Operated within the Educational Services Organization (ESO) to deliver high-impact training that supported product adoption and client success across various industry verticals.
Designed, developed, and maintained comprehensive training materials, including user guides, presentations, hands-on labs, and technical documentation.
Delivered engaging instructional sessions such as lectures, live system demonstrations, seminars, group discussions, and project-based workshops tailored to client and internal team needs.
Created, tested, implemented, and continuously improved training programs to align with evolving software updates, customer requirements, and feedback.
Conducted functional testing of training environments and simulation tools to ensure learning accuracy and alignment with production systems.
Mentored junior instructors, fostered collaboration across the ESO team, and supported internal knowledge development through coaching and training.
Provided performance and progress reports to clients and Manhattan Associates’ management to evaluate training effectiveness and ensure learning objectives were met.
Championed quality, consistency, and service excellence within the ESO department while promoting a culture of continuous improvement and teamwork.

Configuration of Manhattan Associates (WMOS, LM, DM, Slotting) in our distribution center and deployment of new features. Implement and support of application Configuration and functionality, Users/Role/Access Administration, Configure Transactions/Tran Params, Putaway Rules setup, Cycle count rules setup, Tasks and Priorities, Work Order Processing, Receiving, Order Allocation, Picking, Packing, Shipping, Transportation planning/Routing, Inventory Management, Cycle counting, physical inventory, Shipment Confirmation, Reports Verification, etc. Technical and functional support for enterprise-level integration with other systems like Vendor Management, Receiving, Fulfillment, Inventory, Logistics, Pricing, Item, Unix, DBA, etc.
Document the Functional, Detail Designs, Technical specifications, Process flow, Use cases, Test cases, User Manuals, etc. Design, development, implementation of custom modules for WMOS using Oracle stored procedures, DB scheduler jobs, MIF calls, EMS, Unix shell scripting, Java, SSRS reporting. Setup production servers, configuration, Users Integration/create new users, Configure Listeners, Routers, Schedulers, Device endpoints, Smoke testing, during go-live.
Provided techno-functional support, debug and enable high logging for Java/C++ WMOS programs, troubleshooting for production issues reported by operations, analyze the root cause and provide a resolution or work-a-round, document the resolution/root cause analysis in the First choice. 24x7 Production support during implementation go-lives and peak holiday seasons.
Support DB Refresh, patches, and periodic disaster recovery activities and attend change control meetings.

Participate in construction activities ensuring architectural and operational requirements
Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components
Resolve hardware, operational, infrastructure and application incidents
Provides preventative maintenance, troubleshooting and quickly resolves problems to ensure infrastructure and application stability
Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes
Participate in the design, lifecycle management, and total cost of ownership of platforms, applications and infrastructure services
Write, develop and unit test software and participates with design or build, tests and implements infrastructure needs of the design specifications.
Diagnose, isolate and de-bug software and hardware problems and perform problem resolution
Follow standards and best practices while collaborating with the team to promote re-use and develop consistent technical build processes.