Julisa Ocampo-Luna
Bryan,TX
Summary
Am responsible offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at giving customer positive experiences to drive loyalty and repeat business. Trained in various areas and flexible with changing business needs.
Overview
4
4
years of professional experience
Work History
Tutor
Bryan ISD
08.2021 - 05.2022
- Collaborated with students to complete assignments, identify lagging skills, and correct weaknesses.
- Provided assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Hostess
Wings N More
10.2018 - 10.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
Whatabuger
11.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
A&M Consolidated High School
College Station, TX06.2018
Skills
- Bilingual
- Active listener
- Good level of communication
- Time management
- Self-motivation
Timeline
Tutor
Bryan ISD
08.2021 - 05.2022
Hostess
Wings N More
10.2018 - 10.2019
Cashier
Whatabuger
11.2017 - 10.2018
High School Diploma -
A&M Consolidated High School
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