Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julisa Soriano

Hammond,IN

Summary

My performance is based on gathering information, processing data, and proper interpretation. I am a dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference. Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations. . Thank you for your time and consideration.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Realtor Broker

Century 21 Circle
Schererville, IN
04.2024 - Current
  • Conducted market analysis to determine property values and trends.
  • Facilitated negotiations between buyers and sellers for optimal agreements.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Promoted sales through advertising, open houses and Multiple Listing Services.

Manager/ Assistant General Manager

Buffalo Wild Wings
Schererville, IN
07.2018 - 09.2025
  • Enforced health and safety standards to comply with regulations and policies.
  • Implemented inventory control processes to maintain optimal stock levels.
  • Developed promotional strategies to increase customer engagement and loyalty.
  • Addressed customer inquiries and resolved issues to enhance guest satisfaction.
  • Managed daily operations to ensure smooth restaurant functioning.
  • Supervised staff training to enhance service quality and team performance.

Telemetry Technician

Community Hospital Munster
Munster, IN
02.2022 - 12.2022
  • Documented all information regarding maintenance activities accurately and thoroughly.
  • Monitored patient vitals using telemetry equipment and alert systems.
  • Collaborated with nursing staff to ensure timely response to critical alarms.
  • Documented patient data and changes in electronic health records accurately.
  • Maintained and calibrated telemetry devices for accurate readings and reliability.

Supervisor/ Agent for Sales, Customer Service, Retention Campaigns

Call Center Pros
Santo Domingo, Dominican Republic
03.2014 - 01.2017
  • Supervised daily operations, enhancing workflow and productivity across all functions.
  • Directed a team of 15 employees, fostering an environment for optimal performance.
  • Evaluated employee performance, delivering constructive feedback to drive improvement.
  • Resolved customer complaints promptly, maintaining high levels of satisfaction.
  • Generated performance reports analyzing call volume for strategic meetings.

Education

Listing Leaders Real Estate School
St. John, IN
10.2023

EKG Technician course

Medical Career Academy
Highland, IN
10.2021

GED -

Hammond Career Center
Hammond, IN
12.2017

Skills

  • Strong work ethic
  • Management experience
  • Customer relationship management
  • Effective communication
  • Strategic planning
  • Issue resolution
  • Compliance knowledge

Certification

  • CPR; AED; First Aid- American Health Training
  • BLS- American Health Training
  • EKG Technician Certification- NHA- CET

Languages

Spanish
Professional

Timeline

Realtor Broker

Century 21 Circle
04.2024 - Current

Telemetry Technician

Community Hospital Munster
02.2022 - 12.2022

Manager/ Assistant General Manager

Buffalo Wild Wings
07.2018 - 09.2025

Supervisor/ Agent for Sales, Customer Service, Retention Campaigns

Call Center Pros
03.2014 - 01.2017

Listing Leaders Real Estate School

EKG Technician course

Medical Career Academy

GED -

Hammond Career Center

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