Julissa Campos Salazar

Bronx,NY

Summary

Bilingual Pre-Litigation Supervisor and Pre-Litigation/Litigation Paralegal with experience leading legal operations, improving workflows, supervising teams, and supporting high-volume personal injury case management. Proven ability to develop department-wide protocols, oversee remote and in-office staff, manage funding and contract processes, review case progression, and support attorneys with litigation preparation. Recognized for strong client communication, operational efficiency, and the ability to manage competing priorities in fast-paced legal environments. Fluent in English and Spanish.

Overview

years of professional experience

Work History

Pre-Litigation Supervisor / Pre-Litigation & Litigation Paralegal

Law office of Silver Law Group, P.C

11.2025 - Current

Supervised a team of 5-7 in-office and remote Case Managers and Legal Assistants.
Assigned caseloads equitably among Case Managers and Legal Assistants while designating the appropriate Case Manager for each matter.
Provided guidance on case handling, firm procedures, and compliance with departmental standards.
Mentored Case Managers on case prioritization, workflow, and progression to ensure timely advancement through each phase.
Trained both remote and in-office employees on case management processes, procedures, and best practices to ensure accurate and effective case handling.
Delivered daily coaching and support to Case Managers, assisting with case strategy, client communication, insurance matters, medical providers, and other case-related challenges.
Monitored and drove the progression of 300+ pre-litigation cases, ensuring efficient movement through each phase to maximize opportunities for early settlement or seamless transition to litigation.
Ensured 300+ active case files contained all required documentation, evidence, and records to support successful case development.
Reviewed case files for accuracy, completeness, and readiness before escalating matters to attorneys.
Established and maintained relationships with litigation funding companies to help clients obtain case-related financial assistance.
Collaborated with medical providers to ensure clients received continuous treatment and that medical documentation was obtained in a timely manner.
Coordinated and monitored timely service of process on defendants to ensure compliance with procedural deadlines.
Developed and implemented standardized protocols and workflows for the Pre-Litigation, Intake, Independent Medical Examination (IME), Litigation, and Litigation Funding (Loans) departments, improving operational efficiency and consistency.

Litigation - Paralegal

Law Offices of Michael S. Lamonsoff

New York, USA

03.2024 - 11.2025

Managed (60+) personal injury cases utilizing Smart Advocate case management software. (Labor law, premises (Trip and Fall, Slip and Fall), and Motor vehicle cases.)
Conducted case intake and initial assessment, managing client files through claim stage and ensuring collection of all relevant information, including medical records, police reports, deeds, and Department of Buildings violations.
Drafted legal documents including letters, notices of claims, medical requests, summons and complaints, motions (defaults, compel, extend NOI dates), subpoenas, Bill of Particulars, and responses to demands and orders.
E-filed legal documents through the New York State Court Electronic Filing (NYSCEF) system.
Organized and maintained client files in Cloudlex, ensuring easy access to all NYSCEF filings, medical records, correspondence, evidence, pleadings, and relevant documents.
Served as a primary point of contact for clients, resolving concerns and complaints while providing timely updates on case progress.
Assisted and supported administratively three (2) attorneys, such as calendaring, screening calls, e-mail correspondence.

Operations Specialist

Salesforce

New York, USA

04.2023 - 12.2023

Resolved 300+ tickets daily, ensuring operational consistency and efficiency.
Streamlined guest intake processes to reduce wait times and enhance visitor experience.
Spearheaded facility improvement projects that optimized and enhanced the environment.
Maintained seamless communication and document sharing using collaborative tools like Google Docs and Slack.
Delivered world-class hospitality for high-profile meetings and events, accommodating up to 1,000 attendees.

Education

Associate's Degree -

Hostos Community College

Bronx, NY

Skills

Litigation support
Injury case management
Document review
Contract review
Court preparation
Medical bill coordination
Legal operations management

Process Improvement
Client relations management
Filevine
Cloudlex
Smart advocate
Microsoft Office
First Legal
Co Counsel
Team Training & Supervision

Languages

Spanish

Native/ Bilingual

Timeline