Julissa Cantu
Othello,WA
Summary
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Crown Dental
West Richland, WA
09.2025 - Current
- Assisted in patient preparation and dental procedures, ensuring comfort and safety.
- Maintained sterilization protocols for instruments and equipment to uphold hygiene standards.
- Managed appointment scheduling and patient records using dental software systems effectively.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Collaborated with dental team to improve patient experience through streamlined communication strategies.
Emergency Substitute Teacher
Othello School District
Othello, WA
12.2023 - Current
- Adapted lesson plans to meet diverse student needs and learning styles.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Collaborated with teachers to ensure continuity in lesson delivery and student engagement.
- Mentored struggling students through individualized support and targeted interventions.
Field Marketing Ambassador
Congo Brands
Seattle, WA
06.2024 - 02.2025
- Field Marketing Ambassadors are the local face of the national Alani Nu and PRIME brands.
- Developed and executed marketing campaigns to boost brand awareness and consumer engagement.
- Analyzed market trends and consumer feedback to refine product positioning and messaging.
- Trained new team members on marketing protocols and brand representation standards.
Dental Office Receptionist/ Patient Coordinator
Crown Dental
Richland, WA
06.2020 - 09.2021
- Greeting and welcoming patients to the practice. Scheduling, rescheduling, or canceling appointments as needed. Assisting patients to fill out information forms. Scheduling follow-up appointments and providing telephonic reminders. Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Facilitated communication between patients and dental staff to enhance service delivery.
Education
Master of Science - Sociology
University of Washington
Seattle, WA06-2025
High School -
Othello High School
Othello, WA06-2021
Associate of Arts -
Columbia Basin College
Pasco, WA06-2021
Skills
- Bilingual in Spanish - Seal of Biliteracy
- Detail-oriented
- Patient services
- Strong manual dexterity
- Problem-solver
- Teamwork and collaboration
Achievements & Awards
- Summer Health Professions Education Program (SHPEP) – I participated in the University of Washington’s Summer Health Professions Education Program in 2022 where I developed healthcare skills, planned my academic journey, and gained knowledge and shadowing experience in the dental field.
- Columbia Basin Health Association’s Healthy Future Scholars – 2022 I was awarded this scholarship based on my past accomplishments (academics, leadership, and community involvement) and future career goals
- Sea Mar Farmworker Scholarship for College Students – 2024 This scholarship was awarded to students who show commitment to their education, demonstrate leadership and care about the community.
- Crown Dental Award for Most Improved - 2026; Recognition of outstanding performance, productivity, and dedicated service
Timeline
Dental Assistant
Crown Dental
09.2025 - Current
Field Marketing Ambassador
Congo Brands
06.2024 - 02.2025
Emergency Substitute Teacher
Othello School District
12.2023 - Current
Dental Office Receptionist/ Patient Coordinator
Crown Dental
06.2020 - 09.2021
Master of Science - Sociology
University of Washington
High School -
Othello High School
Associate of Arts -
Columbia Basin College