JULISSA CERVANTES
Baldwin Park,USA
Overview
8
8
years of professional experience
Work History
Medical Staff Coordinator
GARFIELD MEDICAL CENTER
Monterey Park
07.2025 - Current
- Coordinated re-credentialing process for physicians and allied health professionals to maintain compliance and uphold standards
- Ensured clinical competency and compliance to uphold patient safety standards across the organization
- Identified and reported discrepancies in malpractice cases to mitigate risks and enhance patient safety
- Reviewing training, education, experience, medical licenses, malpractice insurance
- Managing ER On Call Panel
- Organized and maintained meeting calendars for team coordination
Intake Specialist
POLARIS SPECIALTY PHARMACY
Baldwin Park
10.2021 - 12.2024
- Provided customer service over the phone, addressing inquiries and resolving issues for 50+ callers daily.
- Scheduled patient follow-ups to facilitate timely prescription refills and enhance patient adherence.
- Processed and prepared prescriptions, ensuring accuracy for patient needs.
- Verified insurance benefits and resolved billing issues.
- Explained pharmacy policies to patients.
- Maintained workflow spreadsheets to streamline operations.
Caregiver
PROGRESSIVE CARE
Baldwin Park
08.2019 - 09.2021
- Administered medication to clients, ensuring adherence to prescribed schedules.
- Managed and deescalated behavioral issues, fostering a supportive environment.
- Prepared and cooked daily meals, catering to dietary needs and preferences.
- Provided homework assistance to clients.
Program Leader
THINK TOGETHER
Baldwin Park
05.2018 - 10.2018
- Guided students through activities and lesson plans.
- Managed class's daily schedules.
Education
HIGH SCHOOL DIPLOMA -
SIERRA VISTA
Skills
- Patient scheduling
- Insurance verification
- Data management accuracy
- Excellent customer service
- Proficient in Microsoft Word, Excel and Outlook
- Time management
- Efficient at multitasking
- Problem-solving abilities
- Adaptable under high pressure situations
- Team collaboration
References
- Denise, (602) 732-1529
- Damaris, (626) 559-5321
Timeline
Medical Staff Coordinator
GARFIELD MEDICAL CENTER
07.2025 - Current
Intake Specialist
POLARIS SPECIALTY PHARMACY
10.2021 - 12.2024
Caregiver
PROGRESSIVE CARE
08.2019 - 09.2021
Program Leader
THINK TOGETHER
05.2018 - 10.2018
HIGH SCHOOL DIPLOMA -
SIERRA VISTA