Julissa De Santiago
Stockton,CA
Summary
Team-oriented Employee Trainer with substantial background in training and development. Skilled at identifying training needs and solutions for different clients and groups. Proven track record of implementing successful training strategies and resources from the community utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with clients and co-workers.
Overview
7
7
years of professional experience
Work History
Employment Training Specialist
El Concilio
09.2023 - Current
- Scheduling appointments with clients to determine skill levels, job experience, education, aptitude, interest, employment/training history, and barriers to employment.
- Monitory participants participation in WTW activities through regular phone call or appointments. Holding caseload of 136 cases.
- Maintained accurate records of participant progress and outcomes for program evaluation purposes in a monthly basis.
- Work with narrative and statistical reports on caseload program activities; enter data on a automated system; maintain appropriate records utilizing computerized and manual databases.
- Evaluate client needs for supportive services and make community referrals.
- Start appropriate cause determinations on non-participating clients; monitors clients in good cause status; completes adequate and timely notices of action; encourages clients to conciliate
PEER PARTNER/CASE MANAGER
EL CONCILIO
09.2022 - 09.2023
- Case management, provided community resources and support.
- Screenings and completion of Safe forms for CalWORKs and Medical members.
- Collaborated with a diverse team of Mental Health professionals to develop solutions for complex behavioral issues.
- Scheduling appointments with therapists.
- Follow up and check in with clients.
EDUCATIONAL MONITOR
Private Client
10.2018 - 07.2021
- Accompaniment and support in the performance of tasks, dynamics and school activities. Performing physical and speech therapy for a girl with special abilities (cerebral palsy).
PSYCHOLOGICAL ASSISTANT
DIF Chapala
08.2017 - 07.2021
- Accompaniment in therapies, preparation of didactic material and holding workshops for adolescents and adults.
- Provided crisis intervention services when needed, assisting clients during times of acute distress or emergency situations.
- Assisted in group therapy sessions, fostering a supportive environment for individuals with diverse needs.
TEACHER IN PSYCHOLOGY AND PEDAGOGY
UNIR
06.2018 - 05.2020
- Managed classes on human development, techniques and dynamics in learning, stages and development of infants, techniques and types of interviews, theories and currents of psychology and pedagogy, self-esteem workshops, group dynamics workshop.
- Developed strong relationships with students, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Degree - Psychology
UTEG (Technological University of Guadalajara)
Mexico07.2018
Skills
Professionalism
Organizational Skills
Team Collaboration
Problem-Solving
Technical training
Workforce Development
Time Management
Additional Information
TRAININGS AND CERTFICATES
Peer Advocates in Action.
The PersonBrain Model.
Mental Health First Aid USA / For adults Assisting Young People.
ASIST / Applied Suicide Intervention Skill.
Mental Health First Responder Certification.
Languages
Spanish
Full Professional
Timeline
Employment Training Specialist
El Concilio
09.2023 - Current
PEER PARTNER/CASE MANAGER
EL CONCILIO
09.2022 - 09.2023
EDUCATIONAL MONITOR
Private Client
10.2018 - 07.2021
TEACHER IN PSYCHOLOGY AND PEDAGOGY
UNIR
06.2018 - 05.2020
PSYCHOLOGICAL ASSISTANT
DIF Chapala
08.2017 - 07.2021
Degree - Psychology
UTEG (Technological University of Guadalajara)
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