Julissa Gonzalez
Lehigh Acres,FL
Summary
Detail-oriented professional with experience in dental assisting, office administration, and customer service. Skilled in managing communications, scheduling, processing permits, and coordinating operations. Known for multitasking, problem-solving, and fostering a positive work environment.
Overview
1
1
Certification
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Lead dental asistant/Clinical Coordinator
smilee Pediatric Dentistry & Orthodontics
Fort Myers, FL
07.2023 - Current
- Coordinated patient schedule, optimizing appointment flow and reducing wait times.
- Assist during procedures (IV Sedation, N2O)
- Prepare patients and treatment area
- Sterilized dental instruments, ensuring patient safety and compliance with health standards.
- Managed inventory levels of office supplies, supporting efficient daily operations.
- Order materials through different vendors (Henry Schein, Net32, GC,Elevate etc)
- Find better prices through different vendors.
Office Administrative Assistant
ProFormance Roofing
Fort Myers, FL
11.2022 - 06.2023
- Maintain spreadsheets up to date.
- Create weekly basis schedule for the jobs.
- Responded to incoming phone calls promptly.
- Generated material orders for the jobs.
- Create material orders as needed for the jobs.
- Created weekly job schedules to optimize workflow and resource allocation.
- Maintained accurate bookkeeping to ensure financial integrity.
- Verified and processed bank deposits.
- Completed paperwork including affidavits and NOCs.
Fullfillment
Target
Fort Myers, FL
10.2021 - 11.2022
- Fulfilled online orders for store pickup and shipping, enhancing customer satisfaction and convenience.
- Supported operations across multiple departments to ensure efficient service delivery. including general merchandise, cashier, and groceries. Stocked store floor and backroom.
- Moved shopping carts from outside to inside the store to streamline customer access. from outside to inside the store to facilitate customer convenience.
Pack off/Machine Operator
Prestige Packaging
Fort Myers, FL
04.2018 - 11.2018
- Operated packaging machinery for Prestige Packaging production lines.
- Operated machine and conducted quality line checks to ensure standards.
- Operated packaging machinery for Prestige Packaging production lines, ensuring timely output.
- Monitored equipment settings to ensure consistent packaging quality across production runs.
- Packed first aid kits for distribution
Sales associate
7-Eleven
Immokalee, FL
05.2017 - 02.2018
- Greeted 7-Eleven customers and provided friendly checkout service.
- Handled cash and credit card transactions from customers for food and services.
- Processed cash, card, and mobile payments through register systems.
- Scanned items, provided change, balanced drawer, greeted customers upon entry, and maintained a clean workspace.
- Stocked shelves, coolers, and promotional displays with merchandise.
Cashier
Miners Market
01.2017 - 05.2017
- Processed cash, card, and mobile payments at Miners Market registers.
- Guided customers in navigating store layout and selecting products to enhance shopping experience.
- Balanced drawer and prepared end-of-shift cash reports.
- Balanced cash drawer and prepared end-of-shift reports to ensure accurate financial tracking.
- Welcomed customers and provided information about market products to facilitate informed purchasing.
Education
Dental assistant (EFDA) -
DATS
Fort Myers, FLCertificate - Multimedia Design
Immokalee Technical College
Immokalee, FLDiploma -
IMMOKALEE HIGH SCHOOL
Immokalee, FL 08.2012 - 05.2016
Skills
- Chairside assisting
- Dental practice experience
- Sedation assistance
- Patient care
- Patient interaction
- Medical terminology
- Sterile processing
- Dental instrument preparation
- Documentation review
- Patient education materials
- Surgery
- HIPAA
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Productivity software
- Technical skills
- Data collection
- Data entry
- Office management
- Office experience
- Administrative experience
- Vendor management
- Calendar management
- Scheduling
- Time management
- Organizational skills
- Cash register
- Retail sales
- Customer service
- Phone communication
- Communication skills
- Writing skills
- Visual patient aids
- Conceptual Thinker
- Typing
- Manual handling
- Bookkeeping
- Technical skills
- Computer skills
- Presentation software
- Medical imaging
- CPR
- Personal Assistant Experience
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
- Certified Dental Assistant
- BLS Certification
- Radiology Certification
- Notary (December 2022 to December 2026)
Languages
- Driving License: Driver's License
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Lead dental asistant/Clinical Coordinator
smilee Pediatric Dentistry & Orthodontics
07.2023 - Current
Office Administrative Assistant
ProFormance Roofing
11.2022 - 06.2023
Fullfillment
Target
10.2021 - 11.2022
Pack off/Machine Operator
Prestige Packaging
04.2018 - 11.2018
Sales associate
7-Eleven
05.2017 - 02.2018
Cashier
Miners Market
01.2017 - 05.2017
Diploma -
IMMOKALEE HIGH SCHOOL
08.2012 - 05.2016
Dental assistant (EFDA) -
DATS
Certificate - Multimedia Design
Immokalee Technical College