Julissa Guzman
Honululu,HI
Summary
Efficient Organizer known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in event planning, team coordination, and workflow management. Excel in time management, communication, and problem-solving, ensuring seamless execution of projects and events.
Overview
4
4
years of professional experience
Work History
Cook
Los Habaneros
Kailua-Kona, Hawaii
05.2023 - Current
- Prepared authentic Mexican dishes using traditional recipes and fresh ingredients.
- Maintained the cleanliness and organization of kitchen areas throughout the shift.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Monitored stock levels of food items and ordered more when necessary.
- Collaborated with team members to ensure timely food preparation and service.
- Managed inventory by tracking supplies and placing orders as needed.
- Trained new cooks on kitchen procedures and safety protocols effectively.
Waitress
Los Habaneros
Kailua-Kona, Hawaii
03.2022 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured timely service to all guests.
- Collaborated with kitchen staff to coordinate meal preparations and special requests.
- Maintained cleanliness of dining area and reset tables for new guests.
- Communicated effectively with customers to address inquiries and resolve issues.
- Upsold daily specials and promoted menu items to enhance customer experience.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Cashier
Los Habaneros
Kailua Kona, HI
03.2022 - Current
- Processed customer transactions accurately and efficiently at busy restaurant.
- Handled cash, credit, and digital payments using point-of-sale system securely.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer concerns promptly to enhance satisfaction at dining establishment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
University of Hawaii At Manoa
Honolulu, HI05-2029
High School Diploma -
Konawaena High School
Kealakekua, HI05-2025
Skills
- Customer service
- Fluent in Spanish and English
- Team collaboration
- Conflict resolution
- Effective communication
- Organized
Timeline
Cook
Los Habaneros
05.2023 - Current
Waitress
Los Habaneros
03.2022 - Current
Cashier
Los Habaneros
03.2022 - Current
University of Hawaii At Manoa
High School Diploma -
Konawaena High School