Julissa Huerta
Kyle,TX
Summary
Experienced kennel technician with strong background in animal care and health compliance at Big Oaks. Demonstrated ability to maintain a safe and clean environment while providing exceptional customer service. Proficient in inventory control and communication, enhancing relationships with pet owners and improving satisfaction levels.
Overview
4
4
years of professional experience
Work History
Kennel Technician
Big Oaks
Buda, TX
04.2025 - Current
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Bathed and groomed pets using gentle techniques.
- Delivered excellent service to pet owners to drive repeat business.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Followed precise feeding instructions and schedules for animals under care.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Walked dogs while enforcing good behavior and manners.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Exercised animals to maintain physical and mental health.
- Cleaned living areas to provide healthy environment for boarded animals.
- Maintained clean and orderly play yards, kennels and cages.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Maintained records of animal feedings, treatments and other updates.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Exercised dogs regularly according to individual needs.
- Organized supplies needed for daily operations of the kennel facility.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
Kennel Technician
Petland
The Woodlands, TX
03.2025 - 04.2025
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Organized supplies needed for daily operations of the kennel facility.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Provided humane treatment of all animals at all times.
- Responded to emergency situations in a timely manner while following safety protocols.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Educated customers on proper pet care techniques.
- Maintained records of animal feedings, treatments and other updates.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Maintained clean and orderly play yards, kennels and cages.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
- Cleaned living areas to provide healthy environment for boarded animals.
- Prepared food to meet needs of animals under care with appropriate meals.
- Followed precise feeding instructions and schedules for animals under care.
- Played with dogs and cats to maintain socialization and reduce stress.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Reviewed pet records from daily visits and appointments, entering important data into system.
BAKER'S ASSISTANT
Snowflake Donuts & Cafe
Spring, TEXAS
08.2024 - 12.2024
- Stocked, prepped, and cleaned bakery to complete daily opening and closing duties.
- Complied with food service and hygiene regulations to maximize health and safety.
- Observed health and safety regulations and completed proper sanitation processes for safe food handling.
- Operated kitchen equipment and industrial ovens in alignment with safety requirements.
- Rotated inventory to reduce waste and remove expired items.
SHIFT LEAD MANAGER
Dairy Queen
Kyle, TEXAS
05.2023 - 06.2024
- Trained new hires in the use of equipment and safety protocols, as well as company policies and procedures.
- Provided team leadership, direction and guidance to ensure quality standards were met.
- Enforced all health and safety regulations, managing hazardous materials effectively according to company policy.
- Maintained accurate records of inventory levels, identifying discrepancies between actual stock levels and system records.
- Performed regular quality control checks on products and services delivered to customers.
- Developed and implemented effective shift management strategies to improve efficiency and customer satisfaction.
- Managed cash flow during peak times by adjusting staffing levels accordingly.
- Resolved customer complaints promptly in a professional manner while maintaining high levels of service excellence.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Trained and supervised new staff members.
- Inspected materials, products, and equipment to detect defects and malfunctions.
- Calculated labor and equipment requirements and production specifications, used standard formulas.
SERVER
La Vallarta Mexican Restaurant
Austin, TEXAS
06.2021 - 04.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Processed payments and completed register transactions accurately.
- Resolved customer complaints and inquiries in a timely manner.
- Prepared and served food and beverages to customers.
- Exercised focus and concentration to keep track of tables and remember orders.
- Monitored food and beverage levels to satisfy customer needs.
- Jotted down customer orders and promptly delivered food and drinks.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Presented menus to answer questions about items and make recommendations.
- Swept and mopped floors and removed trash.
- Filled condiment, salt, and pepper, and napkin containers.
ANIMAL SHELTER VOLUNTEER
PAWS Animal Shelter
Kyle, TEXAS
05.2021 - 08.2021
- Maintained high standards of cleanliness in order to ensure health and safety of all animals.
- Cleaned cat cages by washing food and water dishes, linens and bedding.
- Wet-mopped and spot-mopped public areas and kennels.
- Successfully managed multiple tasks simultaneously while working under tight deadlines.
- Fed and watered animals with appropriate schedules and feeding procedures.
- Communicated effectively with staff members to coordinate daily operations at the shelter.
- Did facility laundry and cleaned, organized, maintained and disinfected animal quarters, such as pens and stables and equipment, such as saddles, and bridles.
- Cleaned and disinfected surgical equipment.
Education
HIGH SCHOOL DIPLOMA -
Johnson High School
Kyle, Texas05.2022
ASSOCIATE IN SCIENCE (A.S.) - ANIMAL SCIENCE
Austin Community College
Kyle, TexasSkills
- Customer service and support
- Team collaboration
- Attention to detail
- Time management
- Verbal and written communication
- Operational duties
- Management skills
- Equipment maintenance
- Inventory control
- Basic mathematics
- Product presentation
- Professionalism in the workplace
- Critical thinking abilities
- Clear communication skills
- Active listening techniques
- Decision-making processes
- Active learning strategies
- Task prioritization methods
- Health and safety compliance
References
References available upon request
Volunteer Experience
ANIMAL SHELTER VOLUNTEER, PAWS Animal Shelter, Kyle, TX, 05/01/21, 08/31/21, Maintained high standards of cleanliness in order to ensure health and safety of all animals., Cleaned cat cages by washing food and water dishes, linens and bedding., Wet-mopped and spot-mopped public areas and kennels., Successfully managed multiple tasks simultaneously while working under tight deadlines., Fed and watered animals with appropriate schedules and feeding procedures., Communicated effectively with staff members to coordinate daily operations at the shelter., Did facility laundry and cleaned, organized, maintained and disinfected animal quarters, such as pens and stables and equipment, such as saddles, and bridles., Cleaned and disinfected surgical equipment.
Timeline
Kennel Technician
Big Oaks
04.2025 - Current
Kennel Technician
Petland
03.2025 - 04.2025
BAKER'S ASSISTANT
Snowflake Donuts & Cafe
08.2024 - 12.2024
SHIFT LEAD MANAGER
Dairy Queen
05.2023 - 06.2024
SERVER
La Vallarta Mexican Restaurant
06.2021 - 04.2023
ANIMAL SHELTER VOLUNTEER
PAWS Animal Shelter
05.2021 - 08.2021
HIGH SCHOOL DIPLOMA -
Johnson High School
ASSOCIATE IN SCIENCE (A.S.) - ANIMAL SCIENCE
Austin Community College
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