Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julissa Leon

West Palm Beach

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Okeechobee Steakhouse
08.2016 - 01.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Seated patrons based on guest preferences and seating availability.

Medical Assistant

Wellington Medical Care Associates
12.2017 - 2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Front Desk Receptionist

Wellington Medical Care Associates
05.2019 - 2022
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.

Office Floater

Wellington Medical Care Associates
05.2022 - 01.2025
  • Provided versatile support by being assigned to various departments in the office based on staffing needs and operational demands.
  • Assisted in Medical Assisting duties, including taking vital signs, patient history, and preparing exam rooms.
  • Supported the Front Desk team by checking in patients, scheduling appointments, and managing patient flow.
  • Handled Checkout tasks, including referring patients to specialist, verifying insurance, and assisting patients with post-visit instructions.
  • Managed Nurse's Station responsibilities, including calling in and sending out prescriptions, and communicating lab results to patients.
  • Assisted in Laboratory tasks, such as blood draws, collecting specimens, and coordinating with Quest Diagnostics for specimen pickup.
  • Oversaw Scanning & Documentation, receiving faxes, labeling documents, and ensuring proper filing of patient charts.
  • Demonstrated flexibility by quickly adapting to different departments and providing essential administrative and clinical support as needed.

Check Out Receptionist

Wellington Medical Care Associates
01.2025 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Resolved customer problems and complaints.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Streamlined pre-surgery processes, ensuring all patients were adequately prepared for their procedures.

Education

Nursing

Palm Beach State College
Lake Worth, FL

Associate of Arts -

Palm Beach State College
Lake Worth, FL
05-2025

Skills

  • Dependable team collaborator

  • Customer service

  • Medical terminology

  • Phlebotomy

  • Data entry

Certification

  • CMA - Certified Medical Assistant

Timeline

Check Out Receptionist

Wellington Medical Care Associates
01.2025 - Current

Office Floater

Wellington Medical Care Associates
05.2022 - 01.2025

Front Desk Receptionist

Wellington Medical Care Associates
05.2019 - 2022

Medical Assistant

Wellington Medical Care Associates
12.2017 - 2019

Restaurant Hostess

Okeechobee Steakhouse
08.2016 - 01.2020

Nursing

Palm Beach State College

Associate of Arts -

Palm Beach State College

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