Julissa Loaiza
Brooklyn
Summary
Results-driven Retail Assistant Manager with over 9 years of experience in overseeing daily operations, mentoring employees, and analyzing sales trends. Known for strong organizational skills and dedication to achieving high customer satisfaction through effective team collaboration.
Overview
10
10
years of professional experience
Work History
Retail Assistant Manager
T-Mobile
Brooklyn
07.2016 - Current
- Trained and mentored new retail staff on product knowledge, resulting in enhanced service quality.
- Managed inventory levels through regular stock checks and timely supply orders.
- Coordinated daily operations to maintain smooth functionality and achieve high customer satisfaction.
- Implemented visual merchandising standards to improve product displays and store layout.
- Analyzed sales reports to identify trends and recommend performance improvements.
- Collaborated with management to develop staff schedules, optimizing workforce efficiency.
- Conducted regular one-on-one meetings with employees to review performance and deliver constructive feedback.
Education
Associate of Science - Aviation Maintenance
Vaughn College of Aeronautics
Queens, NYSkills
Google Digital Marketing & E-commerce Certificate (In Progress)
Google IT Support Certificate
COMPTIA ITF Certification
Google Project Management Certificate
Languages
Spanish
Native/ Bilingual
Timeline
Retail Assistant Manager
T-Mobile
07.2016 - Current
Associate of Science - Aviation Maintenance
Vaughn College of Aeronautics