Julissa Lopez
Houston,TX
Summary
Efficient Server with a proven track record of productivity and swift task completion. Specializes in customer service, time management, and conflict resolution to ensure seamless dining experiences. Exceptional communication, adaptability, and teamwork abilities enable me to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Maggianos
Houston, Texas
02.2022 - 07.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Barback
Bisou
Houston, Texas
12.2022 - 06.2023
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Served as cashier when necessary, handling payments accurately and efficiently.
- Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
Bartender
Guadalajara Hacienda And Guadalajara Mexican Bar & Grill
Houston, Texas
03.2021 - 05.2022
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
Education
High School Diploma -
Sharpstown International School
Houston, TX07-2019
Skills
- Order Management
- Safe Food Handling
- Suggestive Selling
- Effective customer upselling
- Strong Work Ethic
- Performance Improvement
Certification
- TABC
- Texas Food Handler Certificate
Timeline
Barback
Bisou
12.2022 - 06.2023
Server
Maggianos
02.2022 - 07.2024
Bartender
Guadalajara Hacienda And Guadalajara Mexican Bar & Grill
03.2021 - 05.2022
High School Diploma -
Sharpstown International School