Summary
Overview
Work History
Education
Skills
Certification
Languages
for you
Timeline
Generic

Julissa Martinez

Killeen,TX

Summary

Energetically excelled at Freezing Milk, enhancing customer satisfaction through creative problem-solving and superior service. Demonstrated exceptional multitasking and communication skills, effectively managing inventory and fostering a clean environment. Achieved notable success in team collaboration and conflict resolution, ensuring operational excellence and customer loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Any

freezing milk
Harker Heights, TX
07.2023 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.

Education

High School Diploma -

Killeen High School
500 N 38th St, Killeen, TX 76543
05-2025

Skills

  • Attention to detail
  • Multitasking
  • Task prioritization
  • Excellent communication
  • Active listening
  • clean
  • memorizes recipes
  • Conflict resolution

Certification

  • i have my drivers license
  • food handlers license

Languages

English
Professional

for you

i would love to work for you and be surrounded by the environment you have created, if hired i will do my job efficiently and will do your business right.

Timeline

Any

freezing milk
07.2023 - Current

High School Diploma -

Killeen High School
Julissa Martinez