Julissa Martinez
Killeen,TX
Summary
Energetically excelled at Freezing Milk, enhancing customer satisfaction through creative problem-solving and superior service. Demonstrated exceptional multitasking and communication skills, effectively managing inventory and fostering a clean environment. Achieved notable success in team collaboration and conflict resolution, ensuring operational excellence and customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Any
freezing milk
Harker Heights, TX
07.2023 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
Education
High School Diploma -
Killeen High School
500 N 38th St, Killeen, TX 7654305-2025
Skills
- Attention to detail
- Multitasking
- Task prioritization
- Excellent communication
- Active listening
- clean
- memorizes recipes
- Conflict resolution
Certification
- i have my drivers license
- food handlers license
Languages
English
Professional
for you
i would love to work for you and be surrounded by the environment you have created, if hired i will do my job efficiently and will do your business right.
Timeline
Any
freezing milk
07.2023 - Current
High School Diploma -
Killeen High School