Julissa Perez
Lawrenceville,GA
Summary
- Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
Work History
Team Member
Reyna's Espresso & Sweets
06.2023 - Current
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Tutor/Mentor
Aroche family
01.2020 - 06.2023
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Provided homework assistance using specific curriculum and materials.
- Supported student with helpful study habits and exam strategies.
- Mentor and coach student with focus on developing independence and self-confidence (aid in college applications and college decisions)
Receptionist/Office Assistant
Gwinnett Family Dentistry
09.2020 - 03.2021
- Maintained files and records by implementing effective filing systems.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Bachelors - Biology
Georgia State University
12.2025
High school diploma -
Gwinnett School Of Mathematics, Science And Techno
05.2021
Skills
- Microsoft Office (word, powerpoint, excel, OneNote)
- Communication
- Customer service
- Teamwork
- Organization
- Calculus II
Additional Information
- Awards : NHSHS August 2020 National High School Honor Society.
- Honor Graduate May 2021.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Reyna's Espresso & Sweets
06.2023 - Current
Receptionist/Office Assistant
Gwinnett Family Dentistry
09.2020 - 03.2021
Tutor/Mentor
Aroche family
01.2020 - 06.2023
Bachelors - Biology
Georgia State University
High school diploma -
Gwinnett School Of Mathematics, Science And Techno