Julissa Picche
Houston,Texas
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
School life coordinator
LIH - Lycée International de Houston
08.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Assistant of the Principal Counselor of Education
Liceo Francés "Antoine y Consuelo de Saint-Exupéry"
09.2016 - 07.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Accountant
VE Restaurant
09.2014 - 11.2014
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Front Desk Administrator
Ve Restaurant Group
10.2013 - 09.2014
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Improved office organization by implementing effective filing systems and document management practices.
Customer Service
LatinFinance
08.2013 - 10.2013
- Provided exceptional customer service, ensuring positive experiences for all members.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
French Tour Guide
Museo David J. Guzman
02.2011 - 03.2011
- Guided groups of up to 10 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
Education
Master of Business Administration - Hotel And Tourism
ENEB - Escuela De Negocios Europea De Barcelona
12.2020
Bachelor's degree in Archaeology -
Universidad Tecnológica De El Salvador
12.2019
Skills
Customer Service
Data Entry
Relationship Building
Work Planning and Prioritization
MS Office
Document Management
Scheduling and calendar management
Recordkeeping
Event Planning
Database Management
Websites
Certification
CPR, 08/2022, 08/2024
Projects
Salvaguarda del Patrimonio Cultural Subacuático en el área natural marítima protegida de Los Cóbanos. Propuesta de protección del pecio SS Douglas del siglo XIX a través de la arqueología Pública., 01/2020, 01/2022, This was my bachelor's thesis research on submarine archaeology, focusing on a 19th-century shipwreck located near the coast of El Salvador. Given the limited local information available, I reached out to European sources, including companies and libraries, to gather more accurate details about the ship and its characteristics. After extensive research, I discovered discrepancies in the information available in El Salvador and made necessary corrections. As part of my work, I also engaged with local stakeholders, including tour operators at the beach who facilitate diving expeditions to the shipwreck, to share my findings and insights. Accountant for five restaurants, Assist and support individuals arriving at the company. Coordinate the director's calendar and arrange travel. Monitor and respond to emails and correspondence. Process invoices for collection and liaise with suppliers, including placing orders and obtaining quotes. Invoices were organized monthly and by supplier. Handle job applications and verify documentation for new hires. Events Department Translation Internship
Languages
Spanish
Native or Bilingual
French
Full Professional
English
Full Professional
Portuguese
Elementary
Timeline
School life coordinator
LIH - Lycée International de Houston
08.2022 - Current
Assistant of the Principal Counselor of Education
Liceo Francés "Antoine y Consuelo de Saint-Exupéry"
09.2016 - 07.2022
Accountant
VE Restaurant
09.2014 - 11.2014
Front Desk Administrator
Ve Restaurant Group
10.2013 - 09.2014
Customer Service
LatinFinance
08.2013 - 10.2013
French Tour Guide
Museo David J. Guzman
02.2011 - 03.2011
Master of Business Administration - Hotel And Tourism
ENEB - Escuela De Negocios Europea De Barcelona
Bachelor's degree in Archaeology -
Universidad Tecnológica De El Salvador
CPR, 08/2022, 08/2024
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