Julissa Picche
Houston,Texas
Summary
Highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled in developing and maintaining documentation systems, managing calendars, and preparing reports. Proactive and goal-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Knowledgeable in project management principles, business processes, and customer service best practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
School life coordinator
LIH - Lycée International de Houston
08.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Assistant of the Principal Counselor of Education
Liceo Francés "Antoine y Consuelo de Saint-Exupéry"
09.2016 - 07.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Accountant
VE Restaurant
09.2014 - 11.2014
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
Front Desk Administrator
Ve Restaurant Group
10.2013 - 09.2014
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Improved office organization by implementing effective filing systems and document management practices.
- Provided administrative support to various departments, contributing to overall company efficiency.
- Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
Customer Service
LatinFinance
08.2013 - 10.2013
- Managed and prioritized customer service requests to achieve prompt resolution.
Education
Master of Business Administration - Hotel And Tourism
ENEB - Escuela De Negocios Europea De Barcelona
12.2020
Bachelor's degree in Archaeology -
Universidad Tecnológica De El Salvador
12.2019
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Project coordination
- MS office
- Recordkeeping
- Report building
- Data migration
- Salesforce customization
- User administration
- Workflow management
Certification
- CPR, 08/2022, 08/2024
- Salesforce Certified Administrator (In Progress)
Languages
Spanish
Native or Bilingual
French
Full Professional
English
Full Professional
Portuguese
Elementary
Timeline
School life coordinator
LIH - Lycée International de Houston
08.2022 - Current
Assistant of the Principal Counselor of Education
Liceo Francés "Antoine y Consuelo de Saint-Exupéry"
09.2016 - 07.2022
Accountant
VE Restaurant
09.2014 - 11.2014
Front Desk Administrator
Ve Restaurant Group
10.2013 - 09.2014
Customer Service
LatinFinance
08.2013 - 10.2013
Bachelor's degree in Archaeology -
Universidad Tecnológica De El Salvador
- CPR, 08/2022, 08/2024
- Salesforce Certified Administrator (In Progress)
Master of Business Administration - Hotel And Tourism
ENEB - Escuela De Negocios Europea De Barcelona
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