Julissa Prado

My job consisted of :

• Delivered friendly, efficient customer service and supported daily store operations
• Operated cash registers, handled transactions accurately, and maintained sales floor organization
• Assisted with inventory management, stocking, and merchandising per company standards
• Helped customers locate products, answered questions, and resolved issues professionally
• Adhered to all safety, security, and compliance procedures
• Pharmacy:
• Assisted licensed pharmacists in filling prescriptions, verifying patient information, and maintaining accurate medication records.
• Provided excellent customer service by answering questions, processing transactions, and resolving issues.
• Learned and followed federal, state, and Walgreens-specific pharmacy laws and guidelines.
• Supported inventory management by restocking shelves and checking medication expiration dates.
• Maintained a clean, organized work environment and upheld patient confidentiality.
• Progressed toward Pharmacy Technician Certification while gaining hands-on retail pharmacy experience.

• Prepared ingredients daily, including chopping vegetables, marinating proteins, and portioning items for service.
• Operated grill station during peak hours, ensuring timely, accurate, and high-quality food preparation.
• Maintained cleanliness and organization of prep and cooking areas in compliance with health and safety standards.
• Collaborated with kitchen team to support smooth service flow and consistent food presentation.

• Greeted guests in a friendly, upbeat manner and quickly directed them to available seating.
• Managed high-volume foot traffic efficiently while minimizing guest wait times.
• Assisted with to-go orders, phone calls, and basic service tasks during peak hours.
• Maintained a clean and organized front-of-house area in compliance with company standards.
• Collaborated with team members to ensure a smooth and welcoming dining experience.
• Handled guest complaints and special accommodations discreetly and professionally.

• As a crew member I knew how to manage the drive thru, front counter, fry station and back line. I stocked and cleaned throughout my shift and, before leaving i’d clean/breakdown equipment and machines, stock everything and make sure my area is clean