Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Julissa Pulido

Everett,WA

Summary

I am a dedicated and results-oriented leader with a strong background in operations management, team development, and education. As a General Manager at Domino’s Pizza, I successfully drove sales growth, optimized operations, and cultivated a high-performing team culture. Transitioning into early childhood education at KinderCare Learning Centers, I leveraged my leadership skills to create engaging, developmentally appropriate lesson plans that enhanced learning and supported social growth.

With a proven ability to adapt to dynamic environments, I excel in problem-solving, training, and operational efficiency. I have a keen eye for streamlining processes, improving team performance, and fostering strong communication across all levels of an organization. My experience in scheduling, resource allocation, and conflict resolution has allowed me to enhance both workplace productivity and employee satisfaction. Additionally, my ability to assess challenges and implement effective solutions ensures that I can drive continuous improvement in any setting. I am eager for the next opportunity to apply my skills, grow as a leader, and make a meaningful impact in a dynamic environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Preschool Teacher

KinderCare Learning Centers
04.2023 - 02.2025
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Assisted and supervised 10-20 children through entire school day.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Implemented bilingual program, introducing young learners to second language in immersive setting.
  • Implemented innovative teaching methods to engage students, making learning more interactive and fun.

General Manager

Domino's Pizza
05.2022 - 03.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

Assistant Manager

Dominos's Pizza
08.2018 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

Associate of Arts - English Language And Literature

Everett Community College
Everett, WA
12-2026

High School Diploma -

Everett High School
Everett, WA
06-2020

Skills

  • Classroom management
  • Leadership and team building
  • Problem resolution
  • Money handling
  • Child development
  • Operations management
  • Positive reinforcement
  • Workload management
  • Lesson planning
  • Time management
  • Training and coaching

Accomplishments

  • Worked one-on-one with neurodiversity student with autism.
  • Resolved product issue through consumer testing.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Conflict Resolution - Responsible for handling customer inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Certification

  • Early Childhood Education Certificate - Various State Departments of Education.
  • Food Handler's Permit/License – Local Health Departments.
  • First Aid Certification - American Red Cross
  • Infant/Toddler Care Credential – Zero to Three or other recognized institutions.
  • Preschool Curriculum & Assessment Credential– Offered by professional development organizations focusing on curriculum development and assessment strategies.
  • Pediatric First Aid/CPR/AED - American Red Cross.
  • Valid Washington State Driver's License

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Preschool Teacher

KinderCare Learning Centers
04.2023 - 02.2025

General Manager

Domino's Pizza
05.2022 - 03.2023

Assistant Manager

Dominos's Pizza
08.2018 - 05.2022

Associate of Arts - English Language And Literature

Everett Community College

High School Diploma -

Everett High School
Julissa Pulido