Julissa Ramales
New York
Summary
Motivated forensic psychology student at John Jay College with hands-on experience in clinical settings and a strong interest in research and behavioral analysis. Skilled in communication, multitasking, and working in fast-paced environments. Seeking scholarship and internship opportunities to further develop research skills and gain experience in psychology and criminal justice fields.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Heart of Harlem Veterinary Clinic
New York, NY
06.2023 - Current
- Assist with diagnostics including bloodwork, urinalysis, and lab sample collection
- Support imaging procedures such as X-rays, abdominal ultrasounds, and echocardiograms
- Safely restrain animals during examinations and medical procedures
- Prepare and explain medications to clients, including proper administration instructions
- Gather patient intake information and maintain accurate medical records
- Advocate for patient care while effectively communicating with pet owners
- Maintain sterile equipment and ensure clean, organized clinical environments
Receptionist/Veterinary Assistant
Inwood Animal Clinic
New York, NY
04.2022 - 05.2023
- Scheduled appointments, processed payments, and managed client communication
- Recorded patient histories and assisted during exams and procedures
- Filled prescriptions and instructed clients on medication administration
- Entered lab results, treatments, and patient data into clinic systems
- Educated clients on preventive care and treatment plans
Receptionist
Riverside Veterinary Clinic
New York, NY
05.2021 - 06.2022
- Managed high-volume calls and scheduled appointments
- Prepared estimates and explained services to clients
- Maintained accurate client and patient records
- Supported clinical staff and maintained organized workspaces
Education
B.A. - Forensic Psychology, Minor in Criminology
John Jay College of Criminal Justice
New York, NY05-2028
Skills
- Fluent in Spanish
- Strong multitasking and time management skills
- Detail-oriented with strong organizational abilities
- Able to work efficiently in fast-paced environments
- Strong communication and client interaction skills
- Ability to handle sensitive situations with professionalism and empathy
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Assistant
Heart of Harlem Veterinary Clinic
06.2023 - Current
Receptionist/Veterinary Assistant
Inwood Animal Clinic
04.2022 - 05.2023
Receptionist
Riverside Veterinary Clinic
05.2021 - 06.2022
B.A. - Forensic Psychology, Minor in Criminology
John Jay College of Criminal Justice