JULISSA RAMIREZ
Dallas,TX
Summary
Results-driven Project Coordinator with 8+ years managing over 100 projects from order to delivery. Expertise in logistics and vendor management enhances operational efficiency and service timeliness. Skilled in building customer relationships and streamlining processes, fostering team collaboration for optimal service delivery.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Leasing Agent
Sterling Personnel
Dallas, Texas
10.2025 - 08.2026
- Managed leasing inquiries and scheduled property tours for prospective tenants.
- Prepared lease agreements and ensured compliance with company policies.
- Assisted in marketing strategies to promote available properties effectively.
- Conducted property inspections and maintained high standards of presentation.
- Facilitated communication between tenants and property management regarding concerns.
- Collected rental applications and processed background checks for potential tenants.
- Organized tenant events to foster community engagement within residential properties.
- Maintained accurate records of lease transactions and tenant interactions in systems.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Team Lead, Service Coordinator
Malin Company
01.2021 - 06.2025
- Coordinated daily service operations by managing work orders, scheduling maintenance, and monitoring project progress to ensure timely completion of tasks.
- Acted as the primary liaison between customers, technicians, and internal departments.
- Tracked work-in-progress reports and ensured accurate documentation to maintain transparency and accountability.
- Trained new employees and implemented process improvements to enhance onboarding experience and operational efficiency.
Optometric Technician
Galleria Vision Center
12.2019 - 01.2021
- Assisted patients with eye examinations and conducted diagnostic tests.
- Performed visual acuity and intraocular pressure checks during preliminary testing.
- Educated patients on eyewear options and vision care products for better understanding.
- Guided patients in selecting frames, lenses, and accessories tailored to individual needs.
- Managed scheduling, insurance verification, EMR documentation, and patient services efficiently.
- Monitored inventory levels and ordered supplies to maintain adequate stock.
- Operated optical equipment, ensuring accurate measurements for reliable diagnostics.
- Collaborated with optometrists to enhance clinic operations and patient experience.
Shipping Clerk / Dispatcher Team Lead
Niagara Bottling
05.2016 - 12.2019
- Coordinated shipping schedules and logistics to enhance communication between production and transportation teams.
- Scheduled timely deliveries in collaboration with transportation teams to meet deadlines.
- Processed incoming and outgoing shipments efficiently while inspecting for damage and compliance.
- Resolved order discrepancies and shipping issues by effectively communicating with vendors.
- Ensured accuracy of shipping documents, including bills of lading and invoices, to maintain compliance.
- Maintained accurate inventory records using warehouse management systems.
- Directed warehouse team in stocking merchandise, pulling orders, and preparing loads for shipment.
- Utilized computer systems to track shipments from origin to final destination.
Education
High School Diploma -
Yvonne A. Ewell Townview Magnet Center
Dallas, TX01-2015
Skills
- Oracle NetSuite ERP
- Project management
- Project scheduling
- Logistics management
- Vendor management
- Accounts management
- Sales strategy
- Process improvement strategies
- Microsoft Office proficiency
- Attention to detail
- Problem solving
- Communication skills
- Communication skills
Certification
- Phlebotomy Technician
Languages
Spanish
Native/ Bilingual
Timeline
Leasing Agent
Sterling Personnel
10.2025 - 08.2026
Team Lead, Service Coordinator
Malin Company
01.2021 - 06.2025
Optometric Technician
Galleria Vision Center
12.2019 - 01.2021
Shipping Clerk / Dispatcher Team Lead
Niagara Bottling
05.2016 - 12.2019
High School Diploma -
Yvonne A. Ewell Townview Magnet Center