JULISSA RUIZ

• Managed reservations online and walk in waitlist accurately and efficiently
• Monitored outdoor area activity ensuring a clean environment
• Ability to stand and walk for extended periods in an outdoor setting.
• Escort guests to assigned bar or seating areas and provide menus.
• Checked ID's and wristband guest of age

• Greeted incoming guests warmly with genuine smile and eye contact.
• Assisted in menu selections by offering recommendations based on guest preferences.
• Trained new hosts and hostesses on restaurant policies, procedures, and customer service standards.
• Managed cash register, processed payments, and issued receipts accurately.
• Circulated around the restaurant during service to gather feedback from guests on their experience.
• Maintained a clean entrance area for welcoming guests in a presentable manner.
• Maintained organized hostess station and restocked supplies.
• Maintained well-groomed appearance and observed uniform requirements.

Part time babysitter Wedensday- Friday

• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Communicated with parents regarding child's progress and development, raising any issues.
• Monitored child's activities to verify safety and wellbeing.
• Ensured safe transportation to and from school and other activities.

• Memorized menus and prices to provide accurate information and recommendations to guests.
• Reviewed and periodically updated seating chart to reflect open and occupied seating.
• Managed reservations and waiting lists efficiently, ensuring timely seating.
• Addressed customer requests and concerns with positive attitude and empathy.
• Escorted guests to assigned dining areas and promptly presented menus.
• Greeted guests upon arrival, presented menus and announced name of server.
• Maintained organized hostess station and restocked supplies.
• Answered incoming calls and provided information regarding hours of operation, location and menu items.