Julissa Torres
Gardena,CA
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and client satisfaction.
Overview
9
9
years of professional experience
Work History
Decompression Therapist
In8lovewellness
12.2020 - 05.2024
- Documented patient information, treatment plans, and patient responses.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Helped clients obtain outside specialist services by coordinating referrals and advising on options.
Medical Assistant
Dermatology & Laser Center
06.2020 - 09.2020
- Company Overview: Experienced Dermatology and laser center with extensive knowledge of medical regulations and policies
- Offers strong dedication to informed patient care, administrative excellence and confidentiality
- Sanitized, restocked and organized exam rooms and medical equipment
- Welcomed patients and inquired about wellbeing since last treatment
- Prepared initial patient charts for admission
- Experienced Dermatology and laser center with extensive knowledge of medical regulations and policies
- Offers strong dedication to informed patient care, administrative excellence and confidentiality
Cashier
Hawthorne Auto Square
08.2019 - 03.2020
- Counted cash in register drawer to balance register at beginning and end of shift
- Calculated total payments received during the day
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans
Front Desk Associate
Motel 6
10.2018 - 07.2019
- Promptly responded to general inquiries from members, staff and clients thoroughly and professionally
- Scheduled appointments for new and current patients
- Performed clerical duties, such as word processing, data entry, answering phones and filing
Shift Leader
Taco Bell
11.2015 - 09.2018
- Assigned daily tasks to employees and monitored activity and task completion
- Resolved customer complaints regarding food service
- Kept accounts in balance and ran daily reports to verify totals
Education
Medical Assisting -
UEI College
Gardena, CA01.2020
Skills
- Multi-line phone talent
- Client service
- Detail-oriented
- Staff education and training
- People-oriented
- Strong interpersonal skills
- Planning and organization
- Quick learner
- Resolve customer complaints
- Inventoried materials
- Assigned daily tasks
- Asked customers questions
- Answered multi-line phone system
- Performed basic daily bookkeeping tasks
- Supported customer needs
- Cleaning the work space
- Maintain clean and orderly checkout areas
- Organize items on shelves
- Promptly responded to inquiries
- Scheduled appointments
- Performed clerical duties
- General office duties
- Welcomed client
- Prepared initial patient charts
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Decompression Therapist
In8lovewellness
12.2020 - 05.2024
Medical Assistant
Dermatology & Laser Center
06.2020 - 09.2020
Cashier
Hawthorne Auto Square
08.2019 - 03.2020
Front Desk Associate
Motel 6
10.2018 - 07.2019
Shift Leader
Taco Bell
11.2015 - 09.2018
Medical Assisting -
UEI College