Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Julissa Uriostegui

Winter Haven,FL

Summary

Licensed Register Behavior Technician. Skilled in implementing behavioral interventions and creating individualized treatment plans. Passionate about helping students reach their highest potential. Cultivate a sense of self-confidence and self-discipline in students. Committed to maintaining a collaborative relationship between families, teachers. Solutions-oriented approach to behavior management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Kelly Educational Services
01.2024 - Current
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.

Amazon Associate

Amazon
04.2023 - 09.2024
  • Trained and experienced in the usage of electrical and manual pallet jack
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas
  • Participated in team meetings, providing insights to improve operations
  • Resolved administrative and logistical issues promptly and professionally
  • Assisted with inventory management by processing deliveries, conducting stock checks, and maintaining accurate stock levels

Supervisor

El Imperio Drive Thru
10.2021 - 01.2023
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Coached and motivated team, driving sales and delivering exceptional customer service
  • Oversaw multiple projects simultaneously and ensure tasks are efficiently completed
  • Fostered positive relationships with customers through proactive communication tactics
  • Analyzed and resolved quality and customer service issues, recommending system improvements

Supervisor

Sweetwater's Donut
02.2021 - 09.2021
  • Ensured that safety protocols were followed at all times by all staff members
  • Communicated employee, customer and workplace needs to managers
  • Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
  • Answered customer questions and made product recommendations according to needs
  • Conducted disciplinary action when needed in accordance with company policy
  • Assisted managers with employee recruitment and interviews

Cashier

Dollar Tree
09.2020 - 12.2020
  • Operated a cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash registers, restocking, and cleaning
  • Provided excellent customer service by greeting customers and offering assistance
  • Helped restock shelves when necessary to maintain an organized display area
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment

Skills

  • Leadership experience
  • Work ethic
  • Customer Service Oriented
  • Problem Solving
  • Reinforcement strategies
  • Functional communication training
  • Parent collaboration
  • Visual supports
  • Relationship building
  • Active listening
  • Rapport building

Certification

Registered Behavior Technician

Timeline

Substitute Teacher

Kelly Educational Services
01.2024 - Current

Amazon Associate

Amazon
04.2023 - 09.2024

Supervisor

El Imperio Drive Thru
10.2021 - 01.2023

Supervisor

Sweetwater's Donut
02.2021 - 09.2021

Cashier

Dollar Tree
09.2020 - 12.2020

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Julissa Uriostegui