Julissa Uriostigue
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Certification
Work History
Case Manager
Child Crisis Arizona, ORR
- Conduct initial intake interviews of minors, assessments, and individual service plans and implement services identified
- Report in detail any significant incidents any child may have endured
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Provided leadership, guidance, and support to staff members.
- Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
- Developed comprehensive discharge plans to transition clients to appropriate service providers within the community.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated timely release or discharge of children to identified and approved family members or caregivers.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Managed 6 to 8 cases at a time.
Case Aide
Child Crisis Arizona- ORR
- Coordinated case management reunification services for children.
- Assisted with compiling electronic and physical files for ORR or State Licensing representatives, upon request.
- Organized inventory and budgeting through Excel.
- Administered and tracked client service payments.
- Participated in meetings with Field Specialists to discuss program objectives and strategies.
- Monitored progress toward service plan goals.
- Facilitated outreach activities to build community awareness.
- Assisted in conducting needs assessments to identify key areas of service needs.
Administrative Assistance
Bashas'
- Provided administrative support to ensure the efficient operation of the office.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Made travel arrangements for senior staff such as booking flights, cars, and hotel reservations.
- Created and maintained databases to track and record customer data.
- Supported team by performing tasks related to organization and strong communication.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
BA - Psychology, Family Studies & Human Development
University of Arizona
Tucson, AZ05.2023
Skills
- Proficient in Microsoft Office (Excel, Word, Outlook, Teams)
- Patient and Caregiver Education
- Documentation
- Emotional Awareness
- Telephone Etiquette
- Interdisciplinary Care
- Multitasking and Organization
- Risk Assessment Expertise
Certification
Certified in CPR & First Aid
Obtain Level One Fingerprint Clearance Card
Certified in Crisis Prevention Institute (CPI)
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Child Crisis Arizona, ORR
Case Aide
Child Crisis Arizona- ORR
Administrative Assistance
Bashas'
BA - Psychology, Family Studies & Human Development
University of Arizona
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