Julissa Valdez
Grapevine
Summary
I've worked as a house cleaner and a restaurant hostess at Gloria’s. I leveraged my bilingual abilities and exceptional customer service skills to enhance guest experiences and maintain good environments. Demonstrated proficiency in cleaning, sanitization, and organizational tasks, significantly contributing to operational efficiency and customer satisfaction. I graduated a year early from high school and am currently looking to make some money for college.
Overview
4
4
years of professional experience
Work History
House Cleaner
Carolina Garcia
01.2021 - 01.2025
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Restaurant Hostess
Gloria’s
09.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
Education
Grapevine High School
Grapevine Tx05.2024
Skills
- Cleaning and sanitization
- Customer service
- Window cleaning
- Bilingual (English and Spanish)
- Good organizational skills
- Quick learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Gloria’s
09.2023 - 12.2023
House Cleaner
Carolina Garcia
01.2021 - 01.2025
Grapevine High School
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