Julissa Varela
Metairie,LA
Summary
- Set effective priorities and implement strategic plans to achieve goals and meet operational deadlines working with one or more departments to ensure that deadlines are met.
- Proficient at preparing statistical reports and correspondences such as running the Student Population from CampusNexus and also the Daily Start Report from My Herzing.
- Experience with handling workflow from two or more departments
- Extensive knowledge of the following: Reporting Skills Supply Management Administrative Writing Inventory Control Organizational Skills Verbal Communication Analyzing Information Managing Processes Professionalism Microsoft Office
Overview
22
22
years of professional experience
Work History
Intake Counselor
Bridge House/ Grace House
06.2024 - Current
- Strengthened relationships with clients by effectively addressing their concerns and providing empathetic support during challenging times.
- Improved client satisfaction by providing thorough intake assessments and identifying appropriate resources.
- Boosted staff morale through active participation in team-building activities and sharing insights on successful counseling techniques during meetings or trainings sessions.
- Facilitated smooth transitions between various service providers by coordinating care plans across multiple disciplines as needed for each client''s unique situation.
- Enhanced the efficiency of the intake process by maintaining accurate records and streamlining documentation procedures.
- Provided crisis intervention services when needed, quickly assessing situations and connecting clients with emergency resources or support networks as appropriate.
- Promoted client confidentiality by adhering to strict privacy policies and maintaining secure recordkeeping systems.
Counselor-in-Training
BAART Training Programs
02.2022 - 05.2024
- Assisting patients through medically assisted treatments
- Offer techniques for opioid addiction
- Conducts individual counseling sessions to assist with crisis management
- Evaluate patients’ progress during counseling, and collaborate with doctors, nurses, and other counselors to assist the patients’ achieving overall outcome
- Completes biopsychosocial assessment
- Develop aftercare plans and discharge plans
- Other related duties as determined by the supervisor
Cashier
Dorignac's
03.2023 - 08.2023
Counseling Intern
Avenues Recovery Center
03.2023 - 06.2023
- Facilitated Individual and Group sessions
- Facilitated Family sessions
- Prepared treatment plan for clients
- Prepare for lessons that I am leading
- Entered group progress notes into Kipu
Enrollment Coordinator
Herzing University
03.2022 - 02.2023
- Review and process all documents required for admission into the university
- Track required documents needed for admission into the university
- Assist with securing the necessary documents needed for financial clearance
- Assist students prepare for classes by explaining the classroom requirements, their schedule, classroom navigation for online courses, book validation, and any additional class preparation based on the needs of the student
- Provide consistent follow-up with the student by phone, email, and text before and after the student starts class until the end of the second week
Assistant to the Campus President
Herzing University
09.2008 - 03.2022
- Operate multi-line switchboard at the Front Desk answering the phone and connecting the student to the appropriate department
- Greet guests entering the Campus such as prospective students, vendors
- Order nameplates for student award plaques for graduation as well as name tags, and business cards for staff and faculty
- Prepare invoices for accounts payable by coding each invoice to the appropriate department, program, and GL code
- Maintain vendor files, such as W-9’s
- Schedule appointments for the Admissions Department
- Monitor inventory levels and requisition of supplies and equipment
- Assist with planning of special events and meetings such as the graduation fair and commencement ceremonies
- In addition, assist with coordinating and planning for ABHES visits
- Train and manage clerical front staff and Federal Work Study students in various areas such as administration, student contact and projects supporting various departments
- Assist BSN program chair with collecting required documentation such as fingerprints and background checks to send to the Louisiana Board of Nursing for approval into the BSN program
- Collect required health documentation prior to nursing students starting their first nursing course and upload all documentation into CampusNexus
- Serve as resource to students, staff, and faculty management
- Implemented upgrades for continuous improvement
Assistant Front End Manager
Dorignac's
06.2002 - 02.2008
- Counted and balanced registers
- Trained new employees
- Prepared daily deposits
- Processed sale prices into the database system
Education
Master's - Christian Counseling of Substance Use and Addictive Disorders
Grand Canyon University
Phoenix, AZ06.2023
Master's in Business Administration -
Herzing University
Metairie, LA12.2020
Bachelor of Science - Business Administration
Herzing University
Kenner, LA12.2011
Associate of Science - Business Administration
Herzing University
Metairie, LA12.2010
Skills
- Reporting Skills
- Supply Management
- Administrative Writing
- Inventory Control
- Organizational Skills
- Verbal Communication
- Analyzing Information
- Managing Processes
- Professionalism
- Microsoft Office
Awards
- Price of Success Award, 09/01/21
- Most Valuable Team Member, 12/01/15
- Price of Success Award, 12/01/13
- Co-Worker of the year, 12/01/10
Timeline
Intake Counselor
Bridge House/ Grace House
06.2024 - Current
Cashier
Dorignac's
03.2023 - 08.2023
Counseling Intern
Avenues Recovery Center
03.2023 - 06.2023
Enrollment Coordinator
Herzing University
03.2022 - 02.2023
Counselor-in-Training
BAART Training Programs
02.2022 - 05.2024
Assistant to the Campus President
Herzing University
09.2008 - 03.2022
Assistant Front End Manager
Dorignac's
06.2002 - 02.2008
Master's in Business Administration -
Herzing University
Bachelor of Science - Business Administration
Herzing University
Associate of Science - Business Administration
Herzing University
Master's - Christian Counseling of Substance Use and Addictive Disorders
Grand Canyon University
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