Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Julissa Weekes

Orlando,FL

Summary

Accomplished Sales Associate and Crew Member with a proven track record at Walmart and McDonald's Restaurant, enhancing customer satisfaction and sales through expert customer service and efficient order management. Skilled in inventory control and problem-solving, I excel in fast-paced environments, driving team productivity and operational efficiency. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs. Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

3
3
years of professional experience

Work History

Patient Care Secretary

VITAS Healthcare
Orlando, FL
02.2024 - 01.2025
  • Organized and filed medical records, documents, correspondence and other materials.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Ordered office supplies, managed inventory levels and ensured that all equipment was properly maintained.
  • Collaborated with medical scientists to prepare reports, articles or conference presentations.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Documented and responded to incoming correspondences to address questions.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.

Caregiver

Master caregiver
Orlando, FL
06.2023 - 05.2024
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Coordinated transportation services for clients when necessary.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Crew Member

McDonald's Restaurant
Maitland, FL
09.2021 - 12.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth daily operations.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Sales Associate

Walmart
05.2022 - 03.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, improving customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.

Education

High School Diploma -

Wekiva High School
Apopka, FL
05.2023

Skills

  • Patient confidentiality
  • Appointment scheduling
  • Strong organization
  • Critical thinking
  • Billing support
  • Strong organizational skills
  • Administrative support experience
  • Inventory management
  • Patient appointment coordination
  • Conflict resolution techniques
  • Medical office management
  • Customer service

Skills

Timeline

Patient Care Secretary

VITAS Healthcare
02.2024 - 01.2025

Caregiver

Master caregiver
06.2023 - 05.2024

Sales Associate

Walmart
05.2022 - 03.2023

Crew Member

McDonald's Restaurant
09.2021 - 12.2023

High School Diploma -

Wekiva High School
Julissa Weekes