Julius Calhoun
Bellwood,IL
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
22
22
years of professional experience
Work History
Operations Manager of Corporate Events
1440 Event Design
05.2023 - 10.2024
- Company Overview: www.1440EventDesign.com
- Managed the event logistics and a crew of 8 employees, 3 warehouses, and 4 vehicles (3 box trucks)
- Utilized Goodshuffle CRM, Outlook, MacOS, and various applications to manage inventory
- Setup A/V lighting, Las Vegas Marquee signage, stages, corporate sponsor-branded bars, seating arrangements
- Reduced overhead cost by 30% through multitasking in various roles which lead to on time deliveries
- Received 95% satisfaction rating from venue contacts and attendees
- NOTABLE VENUES: Millennium Park "Chef's Gourmet, Union Station "Great Gatsby" (Chicago and Kansas City), various fundraisers at the Museum of Science and Industry, Theater on the Lake, Ritz-Carlton, Drake, Hilton, Miche Fest, Untitled nightclub, Lexus dealers, etc
- Www.1440EventDesign.com
Airline Catering- Operations Support Manager
Gate Gourmet
08.2021 - 05.2023
- Company Overview: www.gategroup.com
- Utilized WMS to manage FIFO “Dry Goods” food levels which reduced over-spending and inventory shortage by 30%
- Oversaw staff of 10+ employees and coordinated unloads with vendors which reduced delays by 25%
- Mentored junior associates on best packaging & shelving practices that increased efficiency by 40% and reduced work-related injuries
- Operated motorized equipment including Order Picker, Sit-Down Forklift, Stand-Up Reach Truck
- Www.gategroup.com
Account Manager of Dealer Financing
AFC Automobile Finance Corporation
01.2003 - 01.2020
- Company Overview: www.autofinance.com
- Utilized Salesforce CRM, iOS and various other CRM applications for loan onboarding, modifications, bank reconciliation, etc
- Understaffed during COVID, multitasking ability performed the duties of 6 missing employees
- Well-rounded Sales Associate experience increased customer retention by 40%
- Www.autofinance.com
Education
Business Administration -
Southern IL University at Carbondale
05.1999
Skills
- Customer service software
- CRM systems
- Windows OS
- LAN/WAN Network configurations
- VoIP
- Desktop troubleshooting
- CompTIA Network
- CCNA
- Google IT
- Multitasking
- Time management
- Remote work
- B2B environment
- Project management
- Customer service
References
Hubert Kaulen, Owner, 1440 Event Design
Timeline
Operations Manager of Corporate Events
1440 Event Design
05.2023 - 10.2024
Airline Catering- Operations Support Manager
Gate Gourmet
08.2021 - 05.2023
Account Manager of Dealer Financing
AFC Automobile Finance Corporation
01.2003 - 01.2020
Business Administration -
Southern IL University at Carbondale