Julius Gitau
Cartersville,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Truck Driver
Millis Transfer Inc.
Bartow, GA
02.2024 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at 100% levels.
- Finalized daily logs on schedule to update internal records and uphold 100% DOT requirements.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
CERTIFIED AUTOMATION TECHNICIAN
TOYO TIRES
Bartow, GA
07.2017 - 11.2023
- Assisted 30+ newly employed associates through basic training and company core values
- Supported continuous improvement initiatives by identifying opportunities for automating manual tasks and processes.
- Conducted thorough risk assessments on automated machinery to ensure compliance with safety regulations.
- Determined layouts for wiring installations in building automation systems through correct interpretation of drawing, diagrams and code specifications.
- Assisted maintenance personnel with complex troubleshooting and record keeping.
HVAC Technician
Peoples Heating & Cooling
Cherokee, GA
12.2021 - 05.2023
- Traveled to over 100 job sites for both scheduled and emergency appointments.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
PRODUCTION CORDINATOR
SHAW FLOOR INDUSTRIES
Cartersville, GA
08.2016 - 05.2017
- Assisted 30+ newly employed associates through basic training and company core values
- Addressed potential bottlenecks proactively before escalation into major issues impacting project timelines or budgets.
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Developed layout and plan sequences to improve operational efficiency.
- Oversaw quality control procedures throughout production process to ensure consistent product outputs
Senior Customer Relations Manager
Barclays Bank Limited
Nairobi, Kenya
05.2012 - 12.2015
- Introduced new 15 CRM tools for better tracking of customer interactions, resulting in improved case handling efficiency.
- Championed company-wide initiatives focused on enhancing overall customer experience, driving positive change throughout organization.
- Negotiated contracts with vendors to secure cost-effective solutions for Customer Relations department's needs
- Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
- Oversaw budget allocation for Customer Relations department, ensuring optimal use of resources while maintaining fiscal responsibility.
Education
DIPLOMA IN HEATING & AIR - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Chattahoochee Tech. College
Canton, United States05.2023
Bachelor of Arts - Geography
University of Nairobi
Nairobi, Kenya12.2015
Skills
- Gas Furnaces
- Microsoft Office proficient
- Control systems
- Certified HVAC Technician
- System Troubleshooting
- EPA Regulations
- Customer Relations
- Industrial Automation
- Safe Driving Practices
- Effective communication skills
- Adherence to Regulations
- Truck Driving
Honoursandachievements
- Awarded best Customer service 2014/2015, Barclays bank, Nairobi Kenya.
- Best salesperson 2015, Barclays bank, Nairobi Kenya.
- High school captain and head of Geography department.
- Awarded best sports coordinator 2014, University of Nairobi Kenya.
- Awarded safety Champion April 2019, Toyo tires.
- Perfect attendance 2022, Toyo tires
Accomplishments
- Earned Class A Doubles, Triples and Tanker Endorsements.
- Earned best Customer service 2014/ 2015, Barclays Bank.
- Earned Safety champion & perfect attendance , April 2019, Toyo Tires.
Certification
- Earned EPA certification.
- Earned Class A License.
Timeline
Commercial Truck Driver
Millis Transfer Inc.
02.2024 - Current
HVAC Technician
Peoples Heating & Cooling
12.2021 - 05.2023
CERTIFIED AUTOMATION TECHNICIAN
TOYO TIRES
07.2017 - 11.2023
PRODUCTION CORDINATOR
SHAW FLOOR INDUSTRIES
08.2016 - 05.2017
Senior Customer Relations Manager
Barclays Bank Limited
05.2012 - 12.2015
DIPLOMA IN HEATING & AIR - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Chattahoochee Tech. College
Bachelor of Arts - Geography
University of Nairobi
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