Julius Irving

Developed comprehensive plans to attain customer service objectives.

Established recognition initiatives to bolster employee morale.

Facilitated regular feedback sessions and evaluated performance for continuous improvement.

Supervised diverse teams, maintaining efficiency in daily processes across multiple sites.

Applied conflict-resolution strategies to foster collaboration among clients and staff.

Supervised pre-inspections, site activities, scheduling tasks and equipment logistics.

Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Planned daily operational strategies, including delivery routing, team workflows, and promotional initiatives.

Reduced process lags and effectively trained team members on best practices and protocols.

Achieved and surpassed production targets through effective staff management, task allocation, and materials coordination.

• Conducted performance reviews, providing coaching and feedback to benefit both the company and the employee.

Delivered positive customer experiences by implementing effective quality assurance practices.

Implemented policies and standard operating procedures, and managed quality, customer service, and logistics.

• Established organizational vision and developed strategies to achieve sales and customer service goals.
• Improved morale and management communication by creating employee recognition and rewards practices.
• Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
• Managed daily operations, including supervising multiple team members across 5 locations.
• Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
• Managed pre-inspections, site supervision, scheduling and equipment management.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
• Reduced process lags and effectively trained team members on best practices and protocol.
• Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
• Conducted performance reviews providing coaching and feedback to benefit both company and employee.
• Delivered positive customer experiences by implementing effective quality assurance practices.
• Implemented policies and standard operating procedures and managed quality, customer service and logistics.

• Ensured timely and accurate logging of daily activities.
• Motivated staff to consistently meet challenging performance standards.
• Tracked mechanical health of equipment and coordinated prompt fixes to maintain operational efficiency.
• Applied schedule, organizational and routing knowledge to enhance delivery planning
• Planned and optimized warehouse work processes to improve fulfillment system efficiency
• Secured resourcing for materials, equipment and personnel to meet warehouse operational needs
• Increased productivity through cross-training and thorough training of both current employees and new hires
• Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets
• Complied with all local, state and federal requirements involving shipping and handling of hazardous materials
• Researched issues to address shipping errors and packaging mistakes
• Recruited and staffed employees to fill all positions and skill levels in warehouse to man three shifts
• Trained staff on material handling processes to reduce shipping times
• Planned and implemented layout enhancements to promote efficiency and maximize space utilization
• Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results
• Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements
• Improved efficiency by 75% through supervision of 20 staff working in warehouse

• Spearheaded transformation of Lighthouse Foods in all areas, increasing production, reducing turnover, eliminating waste and enhancing quality within 6 years
• Established and enforced clear goals to keep all employees on same level and working collaboratively
• Coordinated with internal departments to maximize operational efficiency across production and administrative areas
• Enhanced group productivity 85% with development and implementation of new innovative strategies
• Directed and motivated team of 10 team members in company setting
• Realigned workflows with changing business demands by evaluating processes and employee strengths
• Executed new training initiative to improve skills and develop leaders from within
• Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
• Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
• Coordinated day-to-day and long-term activities within various business platforms
• Maintained high level of morale and team-work on production floor through frequent communication with 10 employees