Supply Chain & Operations Leader | 10+ years of optimizing logistics and leading high-impact teams to boost efficiency. Using a creative background to create unique and seamless sustainable solutions
Overview
14
14
years of professional experience
Work History
Creative Director / Project Manager
Marcellus LLC
11.2020 - Current
Directed brand development and promotional campaigns, boosting Q3 sales by $12,000.
Cultivated a culture of open communication and continuous improvement by implementing bi-weekly feedback sessions, leading to improved collaboration that increased project turnaround efficiency by 25% across the team.
Launched pilot initiatives encouraging active participation from all team members during brainstorming activities; increased engagement levels subsequently boosted innovation outcomes contributing over five new campaign ideas monthly for review.
Managed the entire project onboarding process by creating a structured timeline, resulting in complete adherence to deadlines across 15 projects and enhancing overall team productivity within tight schedules.
Operations Supervisor
Rockwell Automation
10.2022 - 09.2023
Facilitated collaborative discussions among six cross-functional teams to perform detailed investigations on recurring issues, achieving resolution of eight major operational challenges that enhanced overall efficiency by 25%.
Directed and mentored a diverse team of 25-30 employees across two shifts, emphasizing performance metrics, developmental goals, and adherence to safety protocols resulting in zero workplace incidents during the tenure.
Streamlined onboarding processes by creating comprehensive training materials and checklists, resulting in a 40% reduction in the time required for new hires to reach full productivity levels.
Developed an integrated feedback loop system for real-time updates on employee performance metrics; this initiative led to improved accountability among the workforce, reducing missed targets by 25%.
Enforced strict budgetary guidelines across projects, resulting in optimal resource allocation that improved project delivery timelines by 25%, enhancing overall team efficiency and performance metrics.
Operations Supervisor
General Mills
04.2018 - 11.2020
Supervised a team of 27-32, focusing on onboarding, career development, and safety standards.
Designed and implemented comprehensive training programs customized to individual career objectives, resulting in a significant retention increase of 16% among team members over the two-year period.
Performed detailed investigations into frequent safety incidents, documenting root causes and subsequently recommended actionable improvements; contributed to a safer work environment resulting in zero accidents over six consecutive months.
Facilitated bi-weekly performance review meetings, analyzing KPIs that accomplished a 25% improvement in team accountability and aligning departmental goals with overall operational strategies.
City Carrier
United States Postal Service
10.2014 - 04.2018
Facilitated customer relations, improving client satisfaction and sales by 22%.
Ensured efficient route management, achieving a 98% on-time delivery rate.
Led safety and equipment maintenance initiatives, reducing maintenance costs by 10%.
Conducted detailed analysis identifying top-selling products among local demographics leading strategies that produced a robust promotional campaign adapted around winning categories yielding substantial increases each quarter.
Developed detailed records for monitoring delivery performance metrics and routine vehicle inspections; this initiative enhanced operational efficiency, leading to a reduction in late deliveries from 15% to just 5%.
Merchandising Team Manager
The Home Depot
02.2013 - 10.2014
Directed a team of 12 associates, achieving a 30% increase in visual-based sales.
Strengthened relationships with local suppliers through regular engagement initiatives, increasing trust levels among stakeholders while achieving a consistent order fulfillment rate of over 95% throughout the year.
Scheduled monthly reviews analyzing previous month's promotions detail including store visits; this led directly towards fine-tuning future discounts generating insights actionable enough yielding measurable improvements month-over-month.
Generated monthly reports on customer spending habits utilizing advanced analytical software; streamlined decision-making processes within the operations team leading to an average reduction of response time from two weeks down to five days.
Evaluated daily sales metrics using data analytics tools; adjusted inventory strategies accordingly which resulted in a decrease of stockouts by 20%, enhancing customer satisfaction during peak hours.
Warehouse Manager
Northern Tool + Equipment
06.2010 - 02.2013
Led a team of 15, achieving productivity goals through effective scheduling.
Established clear communication channels during orientation that enabled real-time feedback from newcomers; findings led to adjustments improving overall satisfaction ratings among fresh recruits by more than two full points on surveys.
Initiated personalized development plans for underperforming personnel targeting specific skill gaps identified through observation data collection—resulting in measurable improvements with four employees promoted within six-months due diligence period.
Controlled inventory control procedures that reduced stock discrepancies by over 30%; implemented best practices in logistic handling resulting in smoother operations and substantial time savings for staff members.
Education
Business Management
Milwaukee Area Technical College
Milwaukee, WI
01-2020
Skills
Leadership & Team Development: Onboarding, coaching, career mentoring, performance evaluations
Operational Efficiency: Scheduling, resource planning, workflow optimization, inventory control