Julius Moore
Fort Worth,TX
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
19
19
years of professional experience
Work History
Independent Business Partner
Bimbo Bakeries
03.2024 - Current
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
OTR Owner Operator Sub Contractor
MOLGGARD TRUCKING
04.2020 - 06.2023
- Long-distance driving, communicating and coordinating with dispatchers, obeying and following applicable traffic laws, securing cargo and properly arranging and balancing it within the vehicle, maintaining a detailed log of working hours in compliance with state and federal regulations, ensuring any mechanical issues with the vehicle are corrected before driving, planning routes and meeting delivery schedules
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Line Haul Truck Driver
Central Transportation
11.2019 - 03.2020
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Bulk Delivery Driver
Coca Cola Southwest Beverages
07.2017 - 11.2019
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Minimized delays caused by unforeseen circumstances such as inclement weather or road closures through proactive communication with dispatchers and customers.
- Safeguarded company assets through vigilant monitoring of cargo integrity during transit, preventing losses due to theft or damage before reaching their intended destination.
- Supported business growth initiatives by actively participating in promotional events and providing valuable feedback to management.
Dedicated Driver
PAM
10.2016 - 07.2017
- Maintained safe driving record by following all rules of the road and using defensive driving techniques.
- Minimized potential issues with regulatory compliance by staying up-to-date on industry regulations and best practices for dedicated drivers.
- Mitigated risks associated with transporting hazardous materials by completing specialized training courses and adhering to strict guidelines during transport processes.
- Followed all relevant traffic laws and safety regulations.
Cashier
Valero Corner Store
04.2016 - 09.2016
- Greeting & thanking customers with warmth and sincerity, recognizing and responding to customer needs, completing task list assigned by manager without help from others, cleaning 13 garbage cans remove trash, wash canister add new trash linen, two restrooms clean toilets sweep & mop entire store, receiving inventory account for all inventory & pull out dates, front and face all products, responsible for 3rd shift gas station operations including cashier, counting safe, end of day reports from register, Tidel safe, Burnham Safe, EBT, Money orders, & Lottery.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Collections Counselor
TD Auto Finance LLC.
10.2013 - 10.2014
- Probing questions, verify, Trace customers, use dialer, collect funds, promoted to late stage collections January 2014, received fourteen Spark awards from our external customers for exhibiting legendary customer service.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Customer Service Representative
Spherion Staffing
01.2008 - 10.2008
- Set appointments for examinations, administered and scored applicants test, welcome new employees by conducting orientation, maintain employee information by entering and updating electronically and filing
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Assistant Resource Center Coordinator
The Safer Foundation
08.2007 - 10.2007
- Answered phones in a professional and courteous manner, set up career scope CS 7.2 for clients and assisted them when needed, created client intake documents electronically on Axiom, and IWDS programs, administered and scored Besi test
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Streamlined resource center operations by effectively organizing materials for easy access.
- Assisted clients in utilizing technology to access digital resources, improving their research capabilities.
- Maintained a clean and welcoming environment, promoting a positive atmosphere for learning and collaboration.
- Provided professional guidance on job search strategies and interview techniques to maximize clients'' chances of securing employment opportunities.
Beer Manager
Sports Service International
09.2005 - 10.2007
- Responsible for cash handling, cash transactions, and cash transfers
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Student Librarian Assistant
Federal Work Study
01.2005 - 06.2006
- Answered phones in a professional and courteous manner, greeted students and visitors in a friendly and courteous manner, assisted students with research, reports, and locating reference books, responsible for cash handling and keeping receipts
- Contributed to a positive learning environment by providing exceptional customer service to students, faculty, and staff.
- Collaborated with librarians to develop engaging displays and exhibits that promoted library resources and events.
- Streamlined the acquisition process for new materials by accurately cataloging, labeling, and shelving items in a timely manner.
Education
Bachelors Degree - Board of Governors
Chicago State University
Chicago, IL06.2010
Associate Degree - Business Communications
East West University
Chicago, IL06.2008
Skills
- Class A Commercial Driver’s License
- Organized
- Increasing public awareness
- Social Media Management
- Website Maintenance
- Promotional planning
- Marketing Communications
- Data Gathering
- Market understanding
- Advertising Campaigns
- Event Coordination
- Audience Engagement
Volunteer Experience
- International Steven foundation, Teacher Assistant
- Westside Youth Technical Entrepreneur Center Mentor
- 29th Ward office Alderman Carothers, Precinct Team Member
Timeline
Independent Business Partner
Bimbo Bakeries
03.2024 - Current
OTR Owner Operator Sub Contractor
MOLGGARD TRUCKING
04.2020 - 06.2023
Line Haul Truck Driver
Central Transportation
11.2019 - 03.2020
Bulk Delivery Driver
Coca Cola Southwest Beverages
07.2017 - 11.2019
Dedicated Driver
PAM
10.2016 - 07.2017
Cashier
Valero Corner Store
04.2016 - 09.2016
Collections Counselor
TD Auto Finance LLC.
10.2013 - 10.2014
Customer Service Representative
Spherion Staffing
01.2008 - 10.2008
Assistant Resource Center Coordinator
The Safer Foundation
08.2007 - 10.2007
Beer Manager
Sports Service International
09.2005 - 10.2007
Student Librarian Assistant
Federal Work Study
01.2005 - 06.2006
Bachelors Degree - Board of Governors
Chicago State University
Associate Degree - Business Communications
East West University